Cannot access 10.0.0.2 at all

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,179
The Netgear DG834GUv5 uses 10.0.0.2 IP address by default.

@3dgamer:
Do the following diagnostics:
1) Ensure that your PC's IP address is in the 10.0.0.x range, with a subnet mask of 255.255.255.0 and a default gateway of 10.0.0.2
If it is not in that range, but your Internet is working, then you should try and connect to the http://<gateway> instead of http://10.0.02 to access your ADSL modem
2) If you can't even ping your ADSL modem at 10.0.0.2, then you most definitely won't be able to access its webpage at http://10.0.0.2

It would help to know what your PC's IP address settings are.
 

3dgamer

Active Member
Joined
Mar 2, 2011
Messages
94
The Netgear DG834GUv5 uses 10.0.0.2 IP address by default.

@3dgamer:
Do the following diagnostics:
1) Ensure that your PC's IP address is in the 10.0.0.x range, with a subnet mask of 255.255.255.0 and a default gateway of 10.0.0.2
If it is not in that range, but your Internet is working, then you should try and connect to the http://<gateway> instead of http://10.0.02 to access your ADSL modem
2) If you can't even ping your ADSL modem at 10.0.0.2, then you most definitely won't be able to access its webpage at http://10.0.0.2

It would help to know what your PC's IP address settings are.
This is what cmd says:

PPP ADAPTER TELKOM:
connection -specific DNS Suffix.....:
IPv4 Address..............................: 41.144.28.235
subnet mask..............................: 255.255.255.255
Default Gateway.........................: 0.0.0.0

ETHERNET ADAPTER LOCAL AREA CONNECTION:
connection -specific DNS Suffix.....:
local-link IPv6 Address.................: fe80::95da:6dc1:bed4:451b%11
IPv4 Address..............................: 10.0.0.3
subnet mask..............................: 255.255.255.0
Default Gateway.........................: 10.0.0.2

Tunnel adapter isatap.{D60343E7-47C3-45DF-88E2-48FEE663FB91}:

Media state...........................: media disconnected
connection-specific DNS Suffix..:

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix...:
IPv6 Address ..........................:2001:0:4137:9e76:20ad:1705:d648:f9b3
Link-local IPv6 Address..............:fe80::20ad:1705:d648:f9b3%12
Default gateway.......................:

Tunnel adapter Reusable Microsoft 6T04 Adapter:
Connection-specific DNS Suffix...:
IPv6 Address ..........................: 2002:2990:1ceb::2990:1ceb
Default gateway.......................: 2002:c058:6301::c059:6301

Tunnel adapter 6T04 adapter:
Media state.............................: Media Disconnected
Connection-Specific DNS Suffix....:

Tunnel adapter isatap:{F1D8A4C9-5D0E-4651-BDC6-7F93F01F9F8C}:
Media state.............................: Media Disconnected
Connection-Specific DNS Suffix...:
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,179
Are you running Route Sentry?
Because that is the only thing that I can think of as to why you can't ping or access 10.0.0.2!

If you restart your PC and then don't connect to the Telkom PPP adapter, then you should be able to open http://10.0.0.2/

If you were using Route Sentry, ditch it and use my Traffic Splitter application instead. Then you should be able to connect to the Telkom PPP connection, as well as maintaining your connection to http://10.0.0.2/
 

3dgamer

Active Member
Joined
Mar 2, 2011
Messages
94
Are you running Route Sentry?
Because that is the only thing that I can think of as to why you can't ping or access 10.0.0.2!

If you restart your PC and then don't connect to the Telkom PPP adapter, then you should be able to open http://10.0.0.2/

If you were using Route Sentry, ditch it and use my Traffic Splitter application instead. Then you should be able to connect to the Telkom PPP connection, as well as maintaining your connection to http://10.0.0.2/
tried but still the same. Do you think maybe a new router with the same make might be the solution?
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,179
3dgamer:
1) Do you have your IP address settings set on automatic?
2) Did you reboot your PC and then try to ping 10.0.0.2, before connecting to the Telkom PPP connection?

If you're still having issues, please post your routing table, by running the following in Command Prompt:
route print -4
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,179
eL0L:
Run the following in command prompt:
ipconfig
route print -4

and then also try to ping the default gateway's address, which would be something like 10.0.0.2 / 192.168.0.1 / 192.168.1.1.

Then post the results here please.
 

Stevie G

Banned
Joined
Nov 19, 2007
Messages
1,964
mine did the same last week and could not get into 10.0.0.2
it just came right all of a sudden. weird
 

elL0L

Expert Member
Joined
Dec 30, 2007
Messages
1,229
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Luze>ipconfig

Windows IP Configuration


PPP adapter Broadband Connection 2:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 41.185.144.102
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::fc3f:6a3a:2fb4:8f32%19
IPv4 Address. . . . . . . . . . . : 192.168.17.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 0.0.0.0
192.168.17.3

Tunnel adapter isatap.{DE359C6D-6D55-4263-83F9-375F843B72E3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2891:1c0f:d646:6f99
Link-local IPv6 Address . . . . . : fe80::2891:1c0f:d646:6f99%13
Default Gateway . . . . . . . . . :

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2002:29b9:9066::29b9:9066
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301

Tunnel adapter isatap.{A31AC75C-6CD2-4EA3-A454-673A44F7C1BD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Users\Luze>
 

elL0L

Expert Member
Joined
Dec 30, 2007
Messages
1,229
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Luze>ipconfig

Windows IP Configuration


PPP adapter Broadband Connection 2:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 41.185.144.102
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::fc3f:6a3a:2fb4:8f32%19
IPv4 Address. . . . . . . . . . . : 192.168.17.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 0.0.0.0
192.168.17.3

Tunnel adapter isatap.{DE359C6D-6D55-4263-83F9-375F843B72E3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2891:1c0f:d646:6f99
Link-local IPv6 Address . . . . . : fe80::2891:1c0f:d646:6f99%13
Default Gateway . . . . . . . . . :

Tunnel adapter Reusable Microsoft 6To4 Adapter:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2002:29b9:9066::29b9:9066
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301

Tunnel adapter isatap.{A31AC75C-6CD2-4EA3-A454-673A44F7C1BD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

All ping test times out.
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,179
ai eL0L.

If your LAN IP address is not in the 10.0.0.x range, then you won't be able to access http://10.0.0.2 or to ping it either.
Your default gateway was 192.168.17.3, so perhaps you should try and access http://192.168.17.3/ or change your IP address settings to obtain automatically instead - if 192.168.17.3 is also offline.
 

3dgamer

Active Member
Joined
Mar 2, 2011
Messages
94
3dgamer:
1) Do you have your IP address settings set on automatic?
2) Did you reboot your PC and then try to ping 10.0.0.2, before connecting to the Telkom PPP connection?

If you're still having issues, please post your routing table, by running the following in Command Prompt:
route print -4
1) no
2)yep

here's the table

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\3dgamer>route print -4
===========================================================================
Interface List
23...........................Telkom
11...00 22 68 63 d1 5e ......Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Contr
oller
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
15...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
14...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.2 10.0.0.3 4245
0.0.0.0 0.0.0.0 On-link 41.144.28.129 21
10.0.0.0 255.255.255.0 On-link 10.0.0.3 4501
10.0.0.3 255.255.255.255 On-link 10.0.0.3 4501
10.0.0.255 255.255.255.255 On-link 10.0.0.3 4501
41.144.28.129 255.255.255.255 On-link 41.144.28.129 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 4531
127.0.0.1 255.255.255.255 On-link 127.0.0.1 4531
127.255.255.255 255.255.255.255 On-link 127.0.0.1 4531
224.0.0.0 240.0.0.0 On-link 127.0.0.1 4531
224.0.0.0 240.0.0.0 On-link 10.0.0.3 4504
224.0.0.0 240.0.0.0 On-link 41.144.28.129 21
255.255.255.255 255.255.255.255 On-link 127.0.0.1 4531
255.255.255.255 255.255.255.255 On-link 10.0.0.3 4501
255.255.255.255 255.255.255.255 On-link 41.144.28.129 276
===========================================================================
Persistent Routes:
None
 

Pada

Executive Member
Joined
Feb 18, 2009
Messages
8,179
3dgamer:
I would suggest that you put your IP address settings on 'Obtain an IP address automatically'. That way you should be able to determine your ADSL modem's IP address.
If your ADSL modem's IP address is 10.0.0.2, then you should be able to access it according to your routing table.
 

3dgamer

Active Member
Joined
Mar 2, 2011
Messages
94
3dgamer:
I would suggest that you put your IP address settings on 'Obtain an IP address automatically'. That way you should be able to determine your ADSL modem's IP address.
If your ADSL modem's IP address is 10.0.0.2, then you should be able to access it according to your routing table.
it is already set on obtain IP address automatically and it is still not working
 

ShawnStar

Well-Known Member
Joined
Nov 7, 2011
Messages
223
it is already set on obtain IP address automatically and it is still not working
I see your router is in bridged mode(because I see you have a ppp connection as per IPCONFIG), disconnect your PPP dialup connection from your pc, then see i you can access your router on the LAN IP
 
Last edited:

Mineer

Expert Member
Joined
Apr 30, 2008
Messages
3,194
@ both 3dgamer and elL0L

open control panel ->internet options go to connections tab
then click lan setting ->un-tick any of the tick boxes there then try again
 
Last edited:
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