Speaking of flash and pre-flash, for those who know: If I understand the flash system correctly, it fires a pre-flash to meter, and then again at the correct power along with the shutter. So, if I use a diffuser, which loses some light, it shouldn't matter, because based on the pre-flash, the camera should adjust flash power appropriately.
But this is not what I experience. I got myself a diffuser for my Sigma EF-530 DG Super a while back because I was asked to do a group picture in our company's lobby, which is littered with reflective surfaces, so I thought softening and spreading the light somewhat would help, which it did. But I had to push the exposure compensation on the flash by about 2-2.5 stops before I got a correct exposure that looked right on the screen/histogram, and even then I ended up pushing it even further in post to get it to look right.
Is this normal?
From what I've noticed with my 530DG Super is that it doesn't give off a pre-flash. I've gotten a diffuser for it and quite a bit of the time my photos come out under exposed. For me to get a properly exposed photo I have to press the FEL button, then the flash will give off a pre-flash and calculate the flash output.