Cap - has anyone been hardcapped ?

Hardcapped Telkom Incompetence

Well after 3 days of intense work and deliberately attempting to cap my telkominternet account this is my story

5.6gb downloaded international and local as well as vpn work locally
at 20h00 tonight my account reset and GUESS what, i was hardcapped

i then proceeded to deal with a number of consultants at Telkominternet most who didnt even know about the hardcap and kept referring me to adsl technical faults and some that insisted i should be able to surf locally so its must be a line problem even though i explained i can connect with another isp account

finally getting to a manager he insisted that telkominternet is hardcapping as of 1nov and i must buy another account

SO my experience is that Telkominternet is hardcapping

anyone else with this experience so far

REgards
Roland
 
My twisted imagination leads me to believe that those reaching their cap at the end of the month will prob still have local, but anyone who can be classified as an "abuser" eg someone who is already capped on the 3rd, and is therefore very likely to burn 10s if not 100s of gigs of local. Will get capped almost instantly.
 
My capped TelkomDSL account says otherwise.
 
daffy, Have you had any communication with Telkom Internet about your capped account? Would you please post it here?
 
surely Telkom will have had to warn all people that the hard cap is coming into affect, and are these people getting hard capped previous "abusers". Cuz i know somewhere it was said that the abusers would be hard capped.
 
Who decides??

Who decides what is abuse and what is not, I for one work from home DO NOT do P2P or Bittorrents etc etc and my 3 Gig is gone in 5 - 7 days.

Now is that regarded as abuse or what?

Basically my point is, Telkom/SAIX can not make that distinction it's not their right, what they are doing is saying yes you can have a telephone number but you are not allowed to phone your mother, or buying a car but the government says you are not allowed to use that brand new platinum highway because thats for the previously disadvantaged.

Just my 2 cents..
 
Just a thought...

I know that the caps offered are ridiculously low, and no arguments there, but what I don't understand is that it is the same with the price of petrol, you pay a ridiculous price per litre, but nobody expects to still be allowed to drive locally when their tanks run dry! You know how much you have in the tank, how far you can drive with your car, and when you are on red, you fill up, not complain to the automobile manufacturer to supply a bigger petrol tank! We all know the constraints of the industry, and work within these limitations.
 
I'm working my way up the ladder to try get some answers.

Apparently they weren't intending to do it, but its a technical fault on their system.

They want to have an average cap of 3GB. So for all the Telkom users..
if (total usage for all users)/(Total number of users)<3GB, then no hardcap for anyone.
But as soon as that threshold gets reached, the individuals that ARE over 3GB will get hardcapped.
 
Point is we are paying too much for the cap, as simple as that. Whether a user is within the limit or not, is not the issue at all. The exploitation that Telkom is exercising is the issue.

And that is why we are complaining, fighting and causing a stir, to try and beat this. It won't happen overnight, the continual persistance is what will give us victory.
 
I have a TelkomISP account and I'm still completely uncapped. My international is still flying and I've had 3 disconnects. I'm on 14.32Gb and going strong. Another guy on the IRC channel noted that he WAS hardcapped but became uncapped again...?? Could you guys that have been hardcapped check it out? Has anyone else experienced no capping beyond their limit?
 
Woot

Yesterday my telkomSA account was completely capped. NO bandwidth what so ever... now this morning i tried again and im uncapped totally:D :D :D :D

Total usage for November : 7.1585 GB

Everyone try your accounts again and you should be uncapped!
 
i am on a telkom account and have not been capped yet after 6gigs.

A couple of ppl on telkom accounts that were hardcapped have been uncaped so try your accounts again.
 
[email protected] said:
I know that the caps offered are ridiculously low, and no arguments there, but what I don't understand is that it is the same with the price of petrol, you pay a ridiculous price per litre, but nobody expects to still be allowed to drive locally when their tanks run dry! You know how much you have in the tank, how far you can drive with your car, and when you are on red, you fill up, not complain to the automobile manufacturer to supply a bigger petrol tank! We all know the constraints of the industry, and work within these limitations.
Click to expand...

I totally agree with you - BUT, using your anology, the problem we have is that we are being charged at least 10 times more per litre than anyone else in the rest of the world!

If we were being charged a reasonable amount per litre of petrol (i.e. per GB of bandwidth), noone would be complaining - they would just refill their tanks and continue driving.
 
[email protected] said:
I know that the caps offered are ridiculously low, and no arguments there, but what I don't understand is that it is the same with the price of petrol, you pay a ridiculous price per litre, but nobody expects to still be allowed to drive locally when their tanks run dry! You know how much you have in the tank, how far you can drive with your car, and when you are on red, you fill up, not complain to the automobile manufacturer to supply a bigger petrol tank! We all know the constraints of the industry, and work within these limitations.
Click to expand...
Point here the argument and "constraints" you refer to is not logical. Correct me if I am wrong, May take on this is:

Nobody can do anything about the international oil price. In analogy Telkom can do something about the Broadband issues.
If the car runs out of feul it stops. Broadband do not need to stop.
Feul prices are determined by market economy. Broadband South Africa pricing is determined by TELKOM greed.
Telkom charge international rates for local bandwidth that should be free. More theft. Therefore IS is doing it differently with retaining the local 30Gig bandwidth. The reason Telkom have problems is that even if I surf locally, it could be routed via international routes. Now that Telkom vs IS have the issues re the peering I think Telkom have no choice to do so as they shot themselves also in the foot. So all they do as usual is transfer the problem and expense over to the consumer.
Again correct me if I am wrong, I also want to learn
 
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