Cape Town ADSL down again...

[warichard]

As of Thursday morning 11AM or so the majority of ADSL customers in the Cape Town area lost connectivity due to a fault with the Barrack Street edge router (the same router that plagued the CPT area the previous Tuesday afternoon). Technicians are currently attending, however there is no estimated time of resolution.

 

[justinct]

Mine is fine...hard luck.

 

[sh1]

Touch Wood - but I'm also doing fine for now.

 

[warichard]

According to Telkom the situation has now been resolved.

 

[.geek]

When are these idiots going to sort these issues out once and for all?

 

[h0ll0w]

I'm in the same boat. It just disconnects for like 10 minutes. Extremely inconvenient. Otherwise its also been a mess when connected too, unresponsive - having to click twice on a link before it actually loads - and just slow.

gg Telkom !!

 

[Buddha]

same in Rondebosch... called the 'help line' and they said that the crew was fixing something (that was yesterday!)

-buddha

 

[savage]

Up and down virtually since Friday last week.... Pathetic Telkom crap.

 

[justinct]

Im in town atm, and everything is working. (unfortunately,otherwise i would b able 2leave early... )

I have dsl at home2 and it was working fine (Bergvliet)
Will the diff between rondebosch and bergvliet make a diff in to where it connects to the backbone etc? (where the prob is?)

 

[munwaal]

Thanks for the heads up Richard!

 

[MrBEEP]

It's crazy!

My Inbox is jammed with Saix error notices! What's going on??

 

[.geek]

Severity 1 Network Faults latest
Call Reference ID : STT000000004288
Failure Type : Network Failure
Problem Description : Cape Town WBS-IP-ESR-1 - Link down
Time Down : 15 Sep 2005, 11:00:00
Impact : All Customers connecting to Barrack street router will experience connectivity problems
Site : Cape Town
Services Affected : All customers
Updates :

15 Sep 2005, 11:20:19 padayak
Our techs are busy investigating.

15 Sep 2005, 11:37:35 padayak
Link has restored, our techs are busy investigating.

Cause of Failure : N/A
Status : New

Severity 1 History
STT000000004287 15 Sep 2005, 10:55:33 Bronberg - ESR Line card failure
STT000000004281 14 Sep 2005, 01:35:45 Line Down from New Germany ESR 1 to Durban Core 1
STT000000004279 13 Sep 2005, 14:45:07 Cape Town WBS-IP-ESR-1 - Link down
STT000000004250 1 Sep 2005, 14:45:12 Pretoria Edge router 1 Failure

It's getting close to demanding compensation for all the downtime in September. Completely pathetic Telkom/SAIX etc.

 

[VQuest]

The amount of time my ADSL has been down in the past week is more than it's been down in the 2 years I've had ADSL. It's now getting out of hand. Very frustrating when you have urgent work to be done and you don't have net access.

 

[woobydog]

LOL.. suckers in CT actually expecting a reliable ADSL service don't you know you get the handmedown equipment from JHB exchanges to run CT area.. move to JHB we have better weather anyway and no crappy mountain to have to look at all day..

 

[warichard]

Apparently the Barrack Street ESR has gone down again, technicians are yet again investigating the situation.

 

[wajason]

RE:

SAIX Network Notice Update
----------------------------------------------------------------------

Reference ID : STT000000004289
Failure Type : Network Failure
Problem Description : Cape Town WBS-IP-ESR-1 - Link down
Impact : All Customers connecting to Barrack street router will experience connectivity problems

Time Down : 15 Sep, 2005 at 15:40:00 (SAT)
Time Up : None
Sites : Cape Town
Services Affected : All customers
Update Description : Our techs are busy investigating.

 

[daysleeper]

Service has been very bad!

since thurdays been getting huge packet loss and average speeds at 1KB.

very very slow in cape town. While some people sit with watching dstv on there 4 mb pipes cape town doesn't even have that for the whole city!

 

[redR]

@$@#$#%!!!!

This is ridiculous, completely down again. I can't even login - had to resort to dialup, like i can afford the phone bill on top of ADSL!
It reminded me of when I lived in the US and the cable went out for a day. At the end of the month, the cost for that day was automatically deducted from my bill. I didn't even think to ask for that since I was so used to Telkom's exploitation! Apparently that's normal practice in some countries.
We can only dream.

 

[BladeRunner]

Looks back up.

 

[justinct]

If u look really hard in jhb u can see a mountain 2.
The thing is that it is an illusion caused by the brown smog.