care.dstv.com

[Speedster]

I'm unable to login to the care.dstv.com website today. Anybody else having this issue, or is it just me?

 

[ToxicBunny]

Nope.. you aren't the only one..

They cocked it up sometime yesterday, and now i can't pay my account.. so they're the only ones losing out really.

 

[ToxicBunny]

wahahahahaha... MC are just so amusing.

dropped an email to them about care.dstv.com being fubared and I get this response back

Thank you for your e-mail which is important to us.



Please note we are experiencing extremely high email volumes. Your query will be attended to as soon as possible. Thank you for your patience in this regard.

Please do not reply to this automatic response.

Kind Regards

The DStv Enquiries Team

Doesn't it sound suspiciously like the message you get EVERY time you have to phone their call center.

 

[McGuywer]

Due to scheduled system maintenance Monday to Saturday from 23h00 07h00, on Sunday¹s at 21h00 - 07h00 and occasional ad-hoc maintenance, certain DStv Self-Service functionality may temporarily be unavailable.

Seems like maintenance.

 

[ToxicBunny]

The maintenance start at like 7pm yesterday and is still ongoing?

 

[Robby26]

I recently became a subscriber and is already disappointed with their service, have been strugling for 2 days trying to get my drifta to work, it just says service is scrambled, and their site is offline so can't even watch the opening game...

 

[Speedster]

I posted on the DSTV forum, was very promptly contacted by the MC moderator who asked me to PM my details. A few minutes later I received a call from MC - apparently most of their web services are down. Anyway, lady was very friendly and professional and sorted my stuff out for me. Really impressed by MC on this one!

 

[ToxicBunny]

They seem to have fixed it now....

Payment made... can watch the RWC now.

 

[McGuywer]

Just in time!