Cell C can't receive calls

The number is active on our side. We have reset the network settings. Please restart your device, monitor for 30 minutes and advise us of the outcome. Should the issue persist after this, please provide your email address and alternative contact number for us to escalate the matter.

Cell C | TN
 
Adolfellis@0913 said:
Still no success.
E-mail [email protected]
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Hi Adolfellis@0913

Thank you for contacting Cell C.

Please dial ##002# and press OK/Call to cancel any call diverts for incoming calls. After that, reboot your device and have someone contact you to check if the issue is resolved. Please keep us updated on the outcome.

Cell C | TM
 
My wife is having issues with no sms or calls coming through since last week,.various calls to the call center with no resolution @Cell_C
 
GeeJ said:
My wife is having issues with no sms or calls coming through since last week,.various calls to the call center with no resolution @Cell_C
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Hi @GeeJ,

Thank you for reaching out to us.

We're sorry to hear that your wife is experiencing these issues and, we will be glad to look into this. We have replied to your private message and, we await your response for further assistance.

Regards,
Cell C | TN
 
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