Hi guys
I recently subscribed to a Cell C data bundle for my tablet. I was quite surprised to see that they don't have an app which provides you with usage information, but I was told to use the My-Account page until such time as an app is available.
When trying to register for My-Account, I receive an error stating that "This Account Does Not Currently Exist". I have tried communicating with Cell C via Facebook, Email and the Call Centre.
The Facebook guys told me to register for My-Account as they don't have an app. When I pointed them to my original post saying that I couldn't, they deleted my comment from the page.
The email support page told me to either phone the IVR or use USSD codes...doesn't really help if I'm using a tablet.
The call centre tells me that the application is down, but when I search here I don't see anything along those lines, at least not within the last couple of months.
Any advice on what to do next?
I recently subscribed to a Cell C data bundle for my tablet. I was quite surprised to see that they don't have an app which provides you with usage information, but I was told to use the My-Account page until such time as an app is available.
When trying to register for My-Account, I receive an error stating that "This Account Does Not Currently Exist". I have tried communicating with Cell C via Facebook, Email and the Call Centre.
The Facebook guys told me to register for My-Account as they don't have an app. When I pointed them to my original post saying that I couldn't, they deleted my comment from the page.
The email support page told me to either phone the IVR or use USSD codes...doesn't really help if I'm using a tablet.
The call centre tells me that the application is down, but when I search here I don't see anything along those lines, at least not within the last couple of months.
Any advice on what to do next?
