Cell C MyCellC Accounts Broken?

[torgo]

Worked fir me.....

 

[DrJohnZoidberg]

The My Accounts page still down on the main site. We coming up on 2 months now, I guess they had to lay off some developers to give us awesome data prices

 

[whatwhat]

Mine tells me my account doesn't currently exist, when requesting a password.

 

[whatwhat]

and lol at their password. You can basically log into anyone's account now with that hack can't you?

 

[The_Unbeliever]

and lol at their password. You can basically log into anyone's account now with that hack can't you?

Yeah.

Except I can't log into mine at all

I'm getting p'd off...

 

[deweyzeph]

You won't believe how much this issue is inconveniencing people who are using Cell C sim cards in remote devices like alarm systems, routers, etc. It's impossible to check the balance on any sim card without physically driving onsite, taking the sim card out of the device, sticking it in a cellphone and using USSD. Thank goodness I'm using prepaid sim cards, I'm replacing all my cell c sims with Telkom Mobile sims as soon as possible. This is absolutely ridiculous.

 

[Bundu]

You won't believe how much this issue is inconveniencing people who are using Cell C sim cards in remote devices like alarm systems, routers, etc. It's impossible to check the balance on any sim card without physically driving onsite, taking the sim card out of the device, sticking it in a cellphone and using USSD. Thank goodness I'm using prepaid sim cards, I'm replacing all my cell c sims with Telkom Mobile sims as soon as possible. This is absolutely ridiculous.

why don't you use this link? https://ecare.cellc.co.za/ecare/mycellc/mobile/

 

[deweyzeph]

why don't you use this link? https://ecare.cellc.co.za/ecare/mycellc/mobile/

Doesn't work for me for some reason. I get an error message saying my account is inactive. Happens with every sim card I try.

 

[The_Unbeliever]

Doesn't work for me for some reason. I get an error message saying my account is inactive. Happens with every sim card I try.

Mine it rejects the password. I have two CellC sim's. The password for both's rejected.

Not. Happy.

 

[Bundu]

that's strange.... I have a 60+60GB pre-paid sim and it works perfectly on that link - CellC seems to be totally out of control and falling apart - good thing my package is coming to an end soon

 

[Enzo Matrix]

^ this

 

[Enzo Matrix]

Vodacon
Empty N

What shall we call Cell C with their broken network and empty promises?

Hell C?

 

[deweyzeph]

And what about the unrestricted APN we were promised way back in 2007 already? Nothing but tumbleweeds now whenever you ask Cell C about the unrestricted APN. Such an easy thing to implement, I can't believe we're 6 years down the line and still nothing.

 

[Grant]

Have to say, i have recently moved a number of accounts from mtn to cell c.
Find Cell C website to be "heavy" & slow to load (by comparison to both mtn & vodacom) both on handheld device & via laptop / adsl connection.
In fact I hate it. Navigation is simple but those loading times & errors . . . !!

 

[Hamish McPanji]

Doesn't work for me for some reason. I get an error message saying my account is inactive. Happens with every sim card I try.

Did the same with me. I topped up R30 and then it s started working OK. Maybe when there is no airtime it doesn't work

 

[Bundu]

just noticed that the CellC rep last commented on this thread on 27Mar - about 4 weeks ago...... that company must be in dire straits! and one can probably not blame the rep, as the incompetence seems to be higher up - sad really, they were quite good 2 years ago and we really need competition in this country

 

[Hamish McPanji]

I think we need to follow the guy around the forums asking about this. He is still posting on other threads

Am talking about stalking the cell rep. Will I get punished for that?

 

[Bundu]

I think we need to follow the guy around the forums asking about this. He is still posting on other threads

Am talking about stalking the cell rep. Will I get punished for that?

doubt if you will be punished I just have the feeling his/her hands are chopped off and they are doing what they can - we need to send the higher ups a message.....

 

[koeks525]

Vodacon
Empty N

What shall we call Cell C with their broken network and empty promises?

Hell C?

Hahaha Hell C it is!

 

[Grant]

I think we need to follow the guy around the forums asking about this. He is still posting on other threads

Am talking about stalking the cell rep. Will I get punished for that?

PM him

He helped me massively a while back with an usual request - and got it right !
Dont know how much time he spends browsing the forums, but he responds very quickly to a PM - very very helpful guy !