Cell C MyCellC Accounts Broken?

charlh

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Joined
Jul 14, 2006
Messages
304
Come on Cell C, get your **** together!!!

I have tried some of the alternate web URL's provided on this thread, I asked for my code to be sent and I just get "Welcome to Cell C. Cell C".

Use the same login details as 'My Account'
 

blunt

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Joined
May 1, 2006
Messages
3,658
Surely this is a good story for MyBB to publish an article on?
 

RichardG

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Apr 6, 2005
Messages
11,697
Still inaccessible. CELL C what's happening didn't your superiors actually give the web team the green light to upload the new fresh design.
 

Drunkard #1

Expert Member
Joined
Aug 15, 2007
Messages
3,668
Sooo... more than a month offline, and still no estimated time to repair or article from MyBB.

Cell C is looking less and less appealing.

Maybe RPM could get a comment from the big cheese so that we have an idea about what's going on.

Edit: The much lauded Cell C rep is notably absent.
 
Last edited:

HendrieV

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Joined
Aug 16, 2012
Messages
348
Originally Posted by Xeonn
Will the MY ACCOUNT ever work again?
Good question:

Originally Posted by Cell_C
Hi,

Tests have been finalised regarding my account we are waiting for senior management to sign it off and we will be back online, we apologise for the inconvenience.

Regards
CellC|TM


That was 17 days ago.


They can,t find the company pen.
 

RichardG

Honorary Master
Joined
Apr 6, 2005
Messages
11,697
Originally Posted by Xeonn
Will the MY ACCOUNT ever work again?
Good question:

Originally Posted by Cell_C
Hi,

Tests have been finalised regarding my account we are waiting for senior management to sign it off and we will be back online, we apologise for the inconvenience.

Regards
CellC|TM


That was 17 days ago.


They can,t find the company pen.

Due to abuse - maybe there is still a loophole and they still trying to patch it up.

Will it ever come to life again my account ?

Did CELL C management forget to sign on the dotted line to give the go ahead?
 

garriths

New Member
Joined
Jun 7, 2012
Messages
6
Come on Cell C, get your **** together!!!

I have tried some of the alternate web URL's provided on this thread, I asked for my code to be sent and I just get "Welcome to Cell C. Cell C".

Cell C is a great network, but if they do not sort out their issues (bad customer service, support), people will rather stay and pay more at other networks.

I took a gamble and pasted "Welcome to Cell C. Cell C" in to the password field at https://ecare.cellc.co.za/ecare/mycellc/mobile/ and it worked
 

Drunkard #1

Expert Member
Joined
Aug 15, 2007
Messages
3,668
I broke my R 1200 GSM module yesterday, trying to refit my SIM card after I had to remove it in order to recharge. **** you Cell C. You really know how to piss off your customers.

I took a gamble and pasted "Welcome to Cell C. Cell C" in to the password field at https://ecare.cellc.co.za/ecare/mycellc/mobile/ and it worked

At first I thought, "You have got to be ****ting me." Then I tried it. Un-****ing-believable. It worked. Still can't add airtime, but at least I can check my balance. Thanks, garriths.
 

ginggs

༼ つ ◕_◕ ༽つ
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Jun 26, 2006
Messages
12,151
I took a gamble and pasted "Welcome to Cell C. Cell C" in to the password field at https://ecare.cellc.co.za/ecare/mycellc/mobile/ and it worked
Great find!

This seems to work for any SIM that has never been registered on the site. My SIMs that were registered previously work with their normal password, and not with "Welcome to Cell C. Cell C".

Edit: The Change Password feature works, so once you have logged in with a new SIM and the "Welcome to Cell C. Cell C" password, you can change it to whatever you like.

So their site was actually working! When one requested their password it was sent, but nobody until garriths thought to enter it. :D
 
Last edited:

morkhans

A MyBroadband
Super Moderator
Joined
Jun 22, 2007
Messages
10,896
Top tip when using password generators: Cell C will truncate your password to 15 characters (and not tell you) if you go over the 15 character limit (they ask for 8-15).
 

krono9

Senior Member
Joined
Sep 5, 2009
Messages
909
If i request password.. i get an sms that says: "Welcome to CellC. Cell C " ... :(
 
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