Investigated coverage map, this shows I am right in the middle of the LTE coverage area
This was confirmed at the shop
Was sold LTE 9 months ago
Download is abysmal - sometimes less than 2mbps, some days no service at all
Complained to CellC at least 20 times. It is always my faulty equipment
Was told to get an antenna - spent R2500 on this with a tiny improvement
Logged a call to CellC's networking dept in March
They arrive at my house on 1st June and straight away advise that 1) I am on the extreme edge of the coverage area, 2) the map is completely wrong and they are aware of it, and 3) they are "revising" the map
But the map today shows the same incorrect coverage area as it did in September 2017
Complain to Data help line - there is nothing we can do (20 calls so far)
Complain to the shop who sold the equipment - it has nothing to do with us
Write emails to CellC - no response
CellC are quite happy to charge R500 a month for service they know cannot ever work
When I told the shop lady that this was fraud, she said "So sue us"
This was confirmed at the shop
Was sold LTE 9 months ago
Download is abysmal - sometimes less than 2mbps, some days no service at all
Complained to CellC at least 20 times. It is always my faulty equipment
Was told to get an antenna - spent R2500 on this with a tiny improvement
Logged a call to CellC's networking dept in March
They arrive at my house on 1st June and straight away advise that 1) I am on the extreme edge of the coverage area, 2) the map is completely wrong and they are aware of it, and 3) they are "revising" the map
But the map today shows the same incorrect coverage area as it did in September 2017
Complain to Data help line - there is nothing we can do (20 calls so far)
Complain to the shop who sold the equipment - it has nothing to do with us
Write emails to CellC - no response
CellC are quite happy to charge R500 a month for service they know cannot ever work
When I told the shop lady that this was fraud, she said "So sue us"
