CellC sim activation - can't make calls

L

Lee31

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Joined
Feb 8, 2012
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Hi

I ported to cellc yesterday from MTN at around 1pm. Around 9pm last night my MTN sim stopped working, so I inserted the CellC sim. I recharged last night already but now I can't seem to make calls. I get a voice recorded message about dialing *147# for emergency airtime.

Does the sim need to be activated first?

CellC rep, could you please assist?

Do you need the sim card number?
 
Hi Lee31

Please PM us the number in question, Cell C Rica serial number as well as an alternative contact number.

We will look into it.

^NT
 
Hi

I called 135 yesterday and they managed to resolve the issue.

Thanks for following up.

Regards,
 
My sim card doesn't turn on data connection nor make callsi can't even call 135 ,I bought 100Gb LTE data I can't even use it
What should I do
 
Sakiee said:
My sim card doesn't turn on data connection nor make callsi can't even call 135 ,I bought 100Gb LTE data I can't even use it
What should I do
Click to expand...
Hi Sakiee

Please send us a PM with the Cell C number in question so we can investigate and assist.

^NZ
 
Leratomokgethoa said:
My cell c sim doesn’t make calls 0641694695
Click to expand...
Hi Lerato

Kindly note that you are on the MegaBonus tariff plan.

Local Voice Calls (Cell C to other mobile networks)R 1.52
We have reset your network settings. Please restart and test once you have recharged.

^NZ
 
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