The_Unbeliever
Honorary Master
Yup.
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Cheers Vodacom... good riddance
- Thread starter Kei
- Start date
Yup.
I've had the exact opposite from Vodacom. Good, solid service. They even sent a crew to our office and installed a booster antenna because we complained of bad signal at our office (a residential home/office setup). It took about a month from first complaint to getting the antenna installed, free of charge and now we get full signal and even 3G on the premises. Everything else with Vodacom's been great too. Good luck with MTN...tried them, ran away as soon as I could.
yeah well sure, I am STILL WAITING for Vodacom to decide what they are going to do here, I have been busy with this for months, I am not getting anywhere
oh well, they're probably glad to see you go after all you "complained, complained, begged, pleaded, complained, complained, begged some more, begged, begged again"
TonyA
Expert Member
Sounds interesting, Live in a complex in a sheltered valley and signal is poor, do you think Vodacome would boost signal somehow for all 18 Units?
Ecco
Honorary Master
- Joined
- Jun 4, 2007
- Messages
- 11,753
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- 9,088
I have said quite a few times on this forum, that all of these cellular networks are pretty much the same. Some people have issues other donts. You phone may work in one area and will be useless in another.
Debating the best one on these forums is pointless.
Kei, at least you tried to get the issue resolved, and not just decided to cancel on a whim.
Mobile number portability is there for a reason. If you having issues, and the network cannot assist you, you can port, do it.
Debating the best one on these forums is pointless.
Kei, at least you tried to get the issue resolved, and not just decided to cancel on a whim.
Mobile number portability is there for a reason. If you having issues, and the network cannot assist you, you can port, do it.
You know, I'd actually be glad to see you banned from this forum, you contribute nothing, except look for angles to snipe at people who post meaningful contributions to this forum for your personal enjoyment. A bannable offence AFAIK, I might be wrong though.
I am well within my right to complain and move on, it is not as if I didn't try and meet Vodacom half-way, actually I wasted many hours of my working day being very accomodating to them. I also am well within my right to express how I feel.
We were prepared to provide a site for Vodacom to install a microcell on our property, as the entire street is having issues with cellphones. Not even that is good enough a motivation for them to consider resolving this issue. Like I said, I am not an important enough customer, and I accept that, so I cancelled and this is the last I have to say about it, I have really nothing further to say on this matter.
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No personal attacks please!
Cosmic_Nomad
Senior Member
Howzit Kei
MTN is not the answer!
I would say rather go higher up the ladder and try get the rest of the street to back you up.
But you have made your mind up ...
M2C
MTN is not the answer!
I would say rather go higher up the ladder and try get the rest of the street to back you up.
But you have made your mind up ...
M2C
TonyA, give them a try. I started off by simply emailing them on [email protected], stating that the reception is very poor, despite various model cellphones and the signal is better on MTN or whoever. Mention that you're not the only one, as it's a complex.
They'll send you a reply, asking for the following info:
We replied with all the info and they sent a guy to test signal at the property. He then came back about a week later and fitted an antenna for free. Done.
my two cents. mtn better network, but have issues with sales/support people.
vodacom, better sales/support network but just too many customers on one network.
i have mtn, i never battle with dropped calls or not getting thru, my gf on the other hand with her vodacom phone battles often
vodacom, better sales/support network but just too many customers on one network.
i have mtn, i never battle with dropped calls or not getting thru, my gf on the other hand with her vodacom phone battles often
mofyah
Active Member
I'm on Vodacom and it's been just ok. I've luckily not received spam from them lately but almost everyone else I know does. That would be a total deal-breaker for me. Don't send crap to my phone. NEVER call their support centre. Those guys know way less than you, trust me. Rather email the guys at [email protected] or via their website.
I'm just about to say goodbye to Vodacom as well. Useless network, can't make/receive any calls or SMSes unless I select GSM only mode on my cellphone. And its not just me, everyone at the office has to do the same. Wherever I go, either the signal is poor or network is busy. Pop the MTN sim in and all problems disappear.
However, I know exactly what you mean about MTN's poor customer service. I submitted a new contract/number porting request and had to cancel it (through MTN SP). Currently trying through Nashua (also seem to be useless)...
However, I know exactly what you mean about MTN's poor customer service. I submitted a new contract/number porting request and had to cancel it (through MTN SP). Currently trying through Nashua (also seem to be useless)...