Arthur
Honorary Master
Even if your line is "with Afrihost" it's with Telkom. All Afrihost do is deal with Telkom on your behalf, because it's your line and your contract with Telkom, not theirs.
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Question of the Day: Which is the most hair-raising South African mountain pass you've driven?
Compensation for down time. Fair?
- Thread starter trinitics
- Start date
MickeyD
RIP
But, as I understand it, Afrihost do not automatically pass on the "refund" and you cannot deal directly with Telkom for the ADSL refund as you have no contract with Telkom. They do not know your name (for ADSL). In that case you can only apply to Telkom for a refund on your POTS line rental.