Speedster
Honorary Master
I'm not quite sure where to post this, but I'm hoping Jannie or VCData will see this here and be able to take the appropriate action.
I've just had a call from Elite Mobile and I wish to draw to Vodacom's attention the fact that Elite Mobile are misrepresenting their products. Now, forgetting my hatred for telemarketers and the fact that the telemarketer continued to try to persuade me to buy the product after I had politely indicated I'm not interested, I was disturbed by the fact that they promised me that unused data at the end of the month would roll over for an additional 60 days. I mentioned to the telemarketer that this was incorrect upon which he insisted that it is indeed so and that, since the call was being recorded, he could guarantee that I would receive the 60 day rollover. After my insisting this was incorrect he called his manager - John Naidoo - and he confirmed that the unused data at the end of the month would roll over for an additional 60 days. I tried to explain the 60 days principle to him (beginning of month A to end of month B) but my attempts were futile.
I could be horribly wrong and missed a change in VC's rollover policy, but in the event that I am correct I would suggest VC contact Elite Mobile and clarify this with them to avoid considerable unhappiness from some clients in the future.
I've just had a call from Elite Mobile and I wish to draw to Vodacom's attention the fact that Elite Mobile are misrepresenting their products. Now, forgetting my hatred for telemarketers and the fact that the telemarketer continued to try to persuade me to buy the product after I had politely indicated I'm not interested, I was disturbed by the fact that they promised me that unused data at the end of the month would roll over for an additional 60 days. I mentioned to the telemarketer that this was incorrect upon which he insisted that it is indeed so and that, since the call was being recorded, he could guarantee that I would receive the 60 day rollover. After my insisting this was incorrect he called his manager - John Naidoo - and he confirmed that the unused data at the end of the month would roll over for an additional 60 days. I tried to explain the 60 days principle to him (beginning of month A to end of month B) but my attempts were futile.
I could be horribly wrong and missed a change in VC's rollover policy, but in the event that I am correct I would suggest VC contact Elite Mobile and clarify this with them to avoid considerable unhappiness from some clients in the future.
:erm::wtf: