computer restarts every few hours

U

upup

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I got this new computer , but they still use the old power supply. The operating system is windows 10. I just restart, like if I press the reset button. And then windows just carry on as if nothing happened. I did took it back to the local computer shop, they install some memory tester program and it ran all the time in their shop. Is there perhaps test software I can use to test the computer with. Attach is a txt file of the computers stuff. The previous motherboard and cpu were fried by lightning, I took it in and the shop only install a new cpu, motherboard and ram. I am wondering is it not the power supply, but at the computer shop it, "according to them " ran fine all day. If I were busy downloading a file, it stop, working on a document, the document only save till where I saved it. This happen about every hour.
 

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upup said:
May I send you the print screen, I don't know what it means.
Thank you
Click to expand...
Could you stop with pdf attachments and rather upload as an image please.
hit start > event viewer > windows logs
What time did the system shut down? Check for that date and time and give the events around that from System and Application sub-logs.
Hit alt+print screen button to only take a picture of the current open application, you can hit ctrl+v in the reply box here, it will upload for you.
 
Do a virus and malware scan but the last image seems to point to a GPU software program, uninstall the GPU drivers and download the lastest stable drivers.
 
Oh dear.. upup is back with his broken English... reminds me of a dude here many years ago
 
upup said:
I got this new computer , but they still use the old power supply. The operating system is windows 10. I just restart, like if I press the reset button. And then windows just carry on as if nothing happened. I did took it back to the local computer shop, they install some memory tester program and it ran all the time in their shop. Is there perhaps test software I can use to test the computer with. Attach is a txt file of the computers stuff. The previous motherboard and cpu were fried by lightning, I took it in and the shop only install a new cpu, motherboard and ram. I am wondering is it not the power supply, but at the computer shop it, "according to them " ran fine all day. If I were busy downloading a file, it stop, working on a document, the document only save till where I saved it. This happen about every hour.
Click to expand...
Have the PSU changed then see.
Could also be a software issue or another type of conflict
 
Computer shop replace the fan in the power supply. If it keeps restarting they are going to replace the power supply.
 
This was an insurance claim, they said the pc is gone, after lightning, 4 months ago, when I got it back, they told me they did not replace the power supply. But then I realize it restarts one's a day, lately one's an hour. If they did replace it with the computer, insurance would have pay for it as well.
 
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