Contract phones

Mckayy

New Member
Joined
Apr 18, 2021
Messages
1
Good morning. If I may ask, I bought a phone on contract. Then, a week later I decide I want to exchange for a different phone, but still on contract. Will that be possible, the contract is with Cell C. I haven't used the phone. I just opened it, but I didn't like it. I didn't touch the sim card too. Will it be possible to exchange the phone for another phone brand. Thanks in advance.
 

epah

Expert Member
Joined
Apr 22, 2014
Messages
2,397
yes, but only if 7 days hasnt passed since you got the phone.
 

ijacobs3

Expert Member
Joined
Oct 15, 2009
Messages
3,203
Good morning. If I may ask, I bought a phone on contract. Then, a week later I decide I want to exchange for a different phone, but still on contract. Will that be possible, the contract is with Cell C. I haven't used the phone. I just opened it, but I didn't like it. I didn't touch the sim card too. Will it be possible to exchange the phone for another phone brand. Thanks in advance.
I dont think so, CPA doesn't cover buyers remorse, you might have a leg to stand on, if the upgrade was done as a result of them phoning you, but in store, doubt you will come right
 

Thirstycurve

Senior Member
Joined
Aug 28, 2018
Messages
927
My dad upgraded with Cell C, didn't like the device, returned it the next day and only had to pay a fee for the return.
 
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