Cool Ideas Fibre ISP – Feedback Thread 3

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Armizael said:
@PBCool @TheRoDent are your PPPoE sessions on Frogfoot speed limited?
I've seen a few people in my area seeing their doubled speeds already on other ISPs, but I'm still getting 200mbps - just wondering if it also entails a change on your side, instead of relying on the linespeed set by the FNO.
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Yes they are, changes will be effective 1st April.
 
If I remember correctly 200/200 customers have to opt in and then it will go to 1000/100 so it might be a downgrade depending on what u are doing. Like I am on 200/200 but I am VPN'ing all over the place so upload is more important to me than more download
 
midasza said:
If I remember correctly 200/200 customers have to opt in and then it will go to 1000/100 so it might be a downgrade depending on what u are doing. Like I am on 200/200 but I am VPN'ing all over the place so upload is more important to me than more download
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Only on Vumatel :)
 
Armizael said:
@PBCool @TheRoDent are your PPPoE sessions on Frogfoot speed limited?
I've seen a few people in my area seeing their doubled speeds already on other ISPs, but I'm still getting 200mbps - just wondering if it also entails a change on your side, instead of relying on the linespeed set by the FNO.
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Well, you shouldn't be seeing people in your area, it's the law ;)

For frogfoot, here is the fine print: https://www.cisp.co.za/promotions/frogfoot-double-promotion/

midasza said:
If I remember correctly 200/200 customers have to opt in
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For Vumatel the 200/200 is not being changed, the fine print is here: https://www.cisp.co.za/promotions/vumatel-double-promotion/
 
PBCool said:
Not sure then, could be the blend of accelerated traffic vs non with WACs being down, but default outbound should be accelerated. Are you having an issue with a service in particular when uploading?
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Not really uploading. We do quite a few things in Azure (EU North) and noticed it's quite a bit slower, so I ran some speedtests as a start.
 
I'm having quite a few issues with connecting to my works VPN since this morning. Can anyone here assist?
 
kripstoe said:
Not really uploading. We do quite a few things in Azure (EU North) and noticed it's quite a bit slower, so I ran some speedtests as a start.
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Microsoft does the transit from JHB to the rest of the world, with WACS being down and current conditions they may be struggling a bit.
 
dasco144 said:
I can connect to the VPN but I continuously get timeouts. There are a few of us on Cool Ideas and it seems to only happen to us
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Can you PM me a trace to the host you are VPN'ing to?
 
RIP Apple Music. Spotify is 100s...
Dammit man, I'm loathe to switch :crying:

[EDIT] hehe, who said self-ranting doesn't work... its back. :D thanks if you guys did do something [/EDIT]
 
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dasco144 said:
I can connect to the VPN but I continuously get timeouts. There are a few of us on Cool Ideas and it seems to only happen to us
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We are experiencing a similar problem VPN'ing into our office network which is connected via Seacom. I logged a ticket last week, #COOL-20200327-403655, no reply yet...
 
[mention]PBCool [/mention] I had a ticket created this morning that seems to have been deleted?

COOL-20200330-404653
 
Giro said:
We are experiencing a similar problem VPN'ing into our office network which is connected via Seacom. I logged a ticket last week, #COOL-20200327-403655, no reply yet...
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We changed routing this morning relative to Seacom, please test again.
 
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