Cool Ideas Fibre ISP – Feedback Thread 4

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Given the poor gaming performance for months on CI with no end in sight and lack of Afrihost activation fee and permanent speed upgrade, I think I'll be moving to their 50/50. 30 day notice period though :cautious:
 
Valorant: Can't connect to London, restarted the game a few times in case.
Forces me into Frankfurt, which doesn't have a lot of loss (30 packets lost in 6 minutes, better than normal but does vary minute by minute/day by day).

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200 packets lost in 30 minutes with Wireguard Cloudfare, not much changed there .
 
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My Vuma is still 50/50 Vuma speedtest is still 50/50 too they probably doing suburb by suburb like last time
 
gool said:
Valorant: Can't connect to London, restarted the game a few times in case.
Forces me into Frankfurt, which doesn't have a lot of loss (30 packets lost in 6 minutes, better than normal but does vary minute by minute/day by day).

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200 packets lost in 30 minutes with Wireguard Cloudfare, not much changed there .
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If your loss persists when using Warp then it's more likely to be FNO related, and switching ISPs will result in the same issues and a far less responsive set of ears to complain to :)
 
gool said:
Given the poor gaming performance for months on CI with no end in sight and lack of Afrihost activation fee and permanent speed upgrade, I think I'll be moving to their 50/50. 30 day notice period though :cautious:
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Yeah also moving not just about the gaming part but the price difference compared to other ISP's packages.
 
zoozi said:
Valorant: Ping is 200ms to London, still get packet loss.
And I also got disconnected twice in one match (the second time the ping spiked from 60 lost to 1300 lost in about 5 seconds, then I got DC'd. Rejoined and packet loss went from 0-497 pretty quickly.
Will look again tonight when there's more congestion.
Far less loss using Warp with Wireguard.
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200ms but the trace is 170ms? We would need to try get the correct IP as it doesn't match up.
 
Seeyou said:
If your loss persists when using Warp then it's more likely to be FNO related, and switching ISPs will result in the same issues and a far less responsive set of ears to complain to :)
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I believe @gool actually changed FNO and the same persisted, can we try get a trace using Vox as I can't find a looking glass. Both us and warp are using LINX to get to riots network and there is loss on both.
 
PBCool said:
I believe @gool actually changed FNO and the same persisted, can we try get a trace using Vox as I can't find a looking glass. Both us and warp are using LINX to get to riots network and there is loss on both.
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Aah, my bad then, makes sense.
 
Hey CISP gang,

A quick question, on the FTTH product, does a customer's assigned public IP change, and if so, how often?
 
FrankyF said:
Hey CISP gang,

A quick question, on the FTTH product, does a customer's assigned public IP change, and if so, how often?
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Mine only chanes when i initiate a new session, i.e. when i restart my ONT or router
 
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