Cool Ideas Fibre ISP – Feedback Thread 4

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@PBCool,

I was told yesterday by Tshepo that my case has been escalated, and that I would be contacted.

36 hours later, on along, drawn out problem, I have not heard a word.

Please kick some butt, as this is a weeks old problem.
 
Issues with Vumatel/Cool Ideas in Brackenfell perhaps? Seem to be down for the last 30 minutes or so
 
Issues with Vumatel/Cool Ideas in Brackenfell perhaps? Seem to be down for the last 30 minutes or so

I was still online around that time, did not notice anything. I am connected to the EdenPark PoP (at the NG Kerk next to Laërskool Brackenfell).
 
Hey Guys

I need help with my ONT Box ( I have a one of those black router like ONT boxes)
I was able to access it before my line was configured and I could enable Wifi and stuff using the password on the sticker but since Vumatel configured it I cant access it to enable/change wifi
I dont remember if I changed the password my self from default or something vumatel did
Is there a way to factory reset the ONT box so the admin password reverts to the default ?
Will that **** up my connection xD ?
 
Bruh is worried about ipv6 meanwhile South Africa soon gonna be 14 hours a day without power....

If it works why break it try change it is my motto
v6 by nature is a need thing it doesn't particularly improve anything from an experience perspective, it isn't an "internet 2.0" situation.
 
v6 by nature is a need thing it doesn't particularly improve anything from an experience perspective, it isn't an "internet 2.0" situation.
I totally agree with you, I really don't see a need for it.

Like you said it is not suddenly going to be internet 2.0
 
I totally agree with you, I really don't see a need for it.

Like you said it is not suddenly going to be internet 2.0
For me i don't why people keep posting about it, if an ISP has enough v4 IP's why invest a ton of dev time and resources right now, i watched 2 ISP's implement v6 and it was a lot of issues and that and i could image a lot of extra support tickets
 
For me i don't why people keep posting about it, if an ISP has enough v4 IP's why invest a ton of dev time and resources right now, i watched 2 ISP's implement v6 and it was a lot of issues and that and i could image a lot of extra support tickets
You make the ipv6 portion opt-in and you shouldnt have a ton of tickets/issues, and those that want it will be more willing to work through the issues with the isp.
 
IPv6 isn't critical unless there are crazy people making IPv6 only websites. I guess there can't be too many of those. I do find it useful when testing the mobile apps we build to make sure they will play nicely on overseas mobile networks where it is a thing. I used to use the HE tunnel broker but now it is easier to just use cloudflare warp.
 
Issues with Vumatel/Cool Ideas in Brackenfell perhaps? Seem to be down for the last 30 minutes or so
This seemed fine when I got up at 8am but again down in the Brackenfell, Protea Heights area. Anyone else affected or is it just me lol

#COOL-20230118-1112268
 
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