CoolIdeas FTTH running through proxy server suddenly

[Web Telecom Services]

Hi Guys

Anybody else here using CoolIdeas Fibre service?


It seems that they are suddenly running connections through a proxy server overseas - IP address 198.143.37.41

No wonder I have been getting shuch sh#tty performance from them lately!

 

[boyequal]

That IP doesn't belong to the Cool Ideas. It belongs to Incapsula, which is a CDN. So, whatever website you're trying to access could probably be using them. Which website are you trying to access? Are you sure you're using Cool Ideas's DNS?

My connections go directly

traceroute to www.google.co.za (216.58.201.35), 30 hops max, 38 byte packets
1 154.0.4.1 (154.0.4.1) 0.495 ms 0.471 ms 0.452 ms
2 154.0.2.125 (154.0.2.125) 0.523 ms 0.482 ms 0.373 ms
3 google.jinx.net.za (196.223.14.41) 1.108 ms 0.979 ms 1.167 ms
4 66.249.95.8 (66.249.95.8) 158.494 ms 72.14.234.161 (72.14.234.161) 159.351 ms 66.249.95.8 (66.249.95.8) 158.274 ms
5 216.239.57.227 (216.239.57.227) 158.343 ms 216.239.58.129 (216.239.58.129) 160.023 ms 216.239.58.179 (216.239.58.179) 159.026 ms
6 216.239.59.4 (216.239.59.4) 159.570 ms 216.239.57.206 (216.239.57.206) 159.863 ms 216.239.59.4 (216.239.59.4) 159.164 ms
7 108.170.246.193 (108.170.246.193) 158.911 ms 159.013 ms 158.145 ms
8 72.14.234.131 (72.14.234.131) 158.163 ms 158.978 ms 72.14.234.133 (72.14.234.133) 158.149 ms
9 lhr35s04-in-f35.1e100.net (216.58.201.35) 158.002 ms 158.821 ms 158.853 ms

 

[Nicholas Marzio]

No Issues here, I am on their IP range.

Tracing route to www.google.co.za [216.58.223.3]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  [10.0.0.1]
  2    <1 ms    <1 ms    <1 ms  155.93.252.1
  3    <1 ms    <1 ms    <1 ms  154.0.1.125
  4    <1 ms    <1 ms    <1 ms  154.0.1.13
  5    20 ms    20 ms    20 ms  154.0.1.245
  6    20 ms    20 ms    20 ms  154.0.1.141
  7    28 ms    21 ms    20 ms  google.ixp.joburg [196.60.8.166]
  8    20 ms    20 ms    20 ms  72.14.237.239
  9    20 ms    20 ms    20 ms  jnb01s07-in-f3.1e100.net [216.58.223.3]

Trace complete.

C:\Users\Nicholas>

 

[Sinbad]

Why is your Google connection going to the UK?

Mine is local

 

[Web Telecom Services]

Tried to get my current assigned IP address and when I went to the website https://www.iplocation.net it said my public IP address is that one from the CDN company.
What do you guys see if you go to https://www.iplocation.net ?

 

[Sinbad]

Tried to get my current assigned IP address and when I went to the website https://www.iplocation.net it said my public IP address is that one from the CDN company.
What do you guys see if you go to https://www.iplocation.net ?

You probably have some malware/plugins installed...

 

[Nicholas Marzio]

Says CISPIP (Cool Ideas Service Provider (Pty) Ltd)

 

[Web Telecom Services]

Very Strange. This is on a brand new Dell out the box. I do see on the iPad through I get the correct IP address.

False alarm then Thanx for double checking for me guys.

 

[boyequal]

Why is your Google connection going to the UK?

Mine is local

I only noticed that now. That's what the DNS gives me

Server: 154.0.1.1
Address 1: 154.0.1.1 cdns1.cisp.co.za

Name: www.google.com
Address 1: 2a00:1450:4009:813::2004 lhr26s04-in-x04.1e100.net
Address 2: 216.58.198.164 lhr25s10-in-f164.1e100.net

YouTube is fine though...

traceroute to www.youtube.com (216.58.223.14), 30 hops max, 38 byte packets
1 154.0.4.1 (154.0.4.1) 0.505 ms 0.509 ms 0.929 ms
2 154.0.2.125 (154.0.2.125) 1.411 ms 2.400 ms 0.437 ms
3 google.jinx.net.za (196.223.14.41) 1.181 ms 0.792 ms 6.202 ms
4 72.14.237.239 (72.14.237.239) 1.076 ms 0.974 ms 1.020 ms
5 jnb01s07-in-f14.1e100.net (216.58.223.14) 1.043 ms 0.959 ms 1.596 ms

 

[PBCool]

If you are accessing through a mobile Android device, Google generally proxies everything natively. It's not something we do.

 

[Sinbad]

If you are accessing through a mobile Android device, Google generally proxies everything natively. It's not something we do.

If you're referring to my screenshot, nope. VPN to home was active

 

[PBCool]

If you're referring to my screenshot, nope. VPN to home was active

I'm not, i'm referring if you do an IP lookup from an android device it proxies you through googles service which might be relative to the OP.

 

[Sinbad]

I'm not, i'm referring if you do an IP lookup from an android device it proxies you through googles service which might be relative to the OP.

ok cool, just checking