Crystal Web DSL performance feedback thread Part 4...

snail112 said:
My 30GB backup account is almost 45% used and still not sure about moving to VOX as they only do debit orders.
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ye 50% of my WA used already, wasn't expecting my premium account to not have any use. Someone mentioned no news server access with Vox either so they're out for me, will stick with WA
 
snail112 said:
My 30GB backup account is almost 45% used and still not sure about moving to VOX as they only do debit orders.
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Supposedly you can pay by credit card as well? Although the one time I tried (unsuccessfully) to sign up with Vox, the support guy I was talking to was insisting that I need to send him my bank statements by email to sign up, even if paying by credit card...

They also require you to agree to some terms by replying to an email, but even that part doesn't work.

Personally I got fed up with trying to sign up with Vox, it was such a mission and a half.
 
new_in_za2 said:
Supposedly you can pay by credit card as well? Although the one time I tried (unsuccessfully) to sign up with Vox, the support guy I was talking to was insisting that I need to send him my bank statements by email to sign up, even if paying by credit card...

They also require you to agree to some terms by replying to an email, but even that part doesn't work.

Personally I got fed up with trying to sign up with Vox, it was such a mission and a half.
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also jumping through the hoops and getting frustrated. I'm trying to pay them for a month up front and they won't let me so I guess they lose my business. Are there any other reputable ISP's that are quick and easy to sign up with?
 
Web Africa weren't joking. They really do have instant activation. Nice. Finally properly online again.
 
Don't know if coincidence or CW finally fixing their issues but after all you lot cancelled I can browse Netflix again :D

/I predict in 5 minutes you will see me crying here again lol

*edit*

Not exactly 5 minutes but yeah dead... :/
 
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Anakha56 said:
Don't know if coincidence or CW finally fixing their issues but after all you lot cancelled I can browse Netflix again :D

/I predict in 5 minutes you will see me crying here again lol

*edit*

Not exactly 5 minutes but yeah dead... :/
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or someone [at cw] forgot to flip the ddos, other slowdown or save IPC switch(es)?

Been on CiSP since laaast week and Friday being able to actually use the internet without the meh.

Sadly May is going to be pay double for internet without any offer of "ok we ****ed up, we can in good will payback [some of] the money".

But No1 activist and the hacktivist are nowhere to be found.

Perhaps back to asia-hideout.

Who knows.
 
Anakha56 said:
Lol 24 people in Support chat queue. 4 people in the Sales queue...

What a balls up from CW...
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23 in the queue. now 18. I only moved to CW exactly a year ago. what a pain to have to move again. can someone please advise of what isp I should consider. based on my terrible experience, an isp where you can pay monthly without debit orders and don't have to be locked in a long tem contract would be preferable.

I cant figure how they haven't been able to sort this out. its been about 10 days now.
 
Anakha56 said:
Don't know if coincidence or CW finally fixing their issues but after all you lot cancelled I can browse Netflix again :D

/I predict in 5 minutes you will see me crying here again lol

*edit*

Not exactly 5 minutes but yeah dead... :/
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it keeps doing that. works at about 80% of what it was before this matter started and then cuts out 3 mins later. I know this cause I stream the news and have to refresh about every 3 mins.
 
Queue position 40........after 6 days not a single support call returned...............Crystal Web and Openweb are now the same........Keoma Wright was at least an ******* who took your call............CW wont even do that..........pathetic..
 
Kryptonite said:
Queue position 40........after 6 days not a single support call returned...............Crystal Web and Openweb are now the same........Keoma Wright was at least an ******* who took your call............CW wont even do that..........pathetic..
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As bad as this is its still nowhere near what *******s the people at Openweb were.

But yes my internet is dead as a doornail and I'm one of the idiots without a backup account. Bliss.....
 
new_in_za2 said:
Web Africa weren't joking. They really do have instant activation. Nice. Finally properly online again.
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true story right, WA may have their own issues but the instant activation and 90% stable gaming experience has them on my Like list for now
 
Some clients may have experienced an interruption on international connectivity while we moved clients behind new DDoS mitigation systems and configurations. Connectivity has been restored.
May 8, 19:39 SAST
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Yeah not in my case...

*Edit*

Queue position 49
 
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