Crystal Web DSL performance feedback thread Part 4...

[Marcell1992]

The standings for worst ISP's Telkom>Crystal Web>Mweb. Crystal Web's ToS is in breach of the CPA, they can be sued out the wazoo.

 

[Marcell1992]

How so? I thought they had Mr Lawyer man on their team...?

Their terms of service says that they will not refund you if they cannot provide a service to you, the CPA says otherwise.

 

[Anthro]

ught they had Mr Lawyer man on their team...?

@Paul Hjul is "Mr Lawyer man" as you refer to him.

 

[Mephisto_Helix]

Got an email mentioning the CW people moving on to better things (Shaun, Paul, etc) and how evonet is fully taking over, exciting times, blah blah blah ...... 1 more day and they're history so why they're sending emails like that to me I dunno.

 

[Ho3n3r]

Got an email mentioning the CW people moving on to better things (Shaun, Paul, etc) and how evonet is fully taking over, exciting times, blah blah blah ...... 1 more day and they're history so why they're sending emails like that to me I dunno.

I left end of May (my last day of service anyway), and I'm still getting these mails. I forwarded the mail to their support to ask how to remove myself.

 

[ekske1]

I left end of May (my last day of service anyway), and I'm still getting these mails. I forwarded the mail to their support to ask how to remove myself.

Same. Have asked them a few times.

 

[ekske1]

So from what I can see, EvoNet (which is under completely new management) acquired all of Crystal Web's clients (unless I am mistaken and they acquired the business itself) and is now under the management of:

Andisile Bam (director) - ex Johnson Controls IT admin
Thandile Fikeni (unofficial director) - ex EOH
Tim Germond (director) - lawyer
Kristian Le Gonidec (director) - a ghost

And Shaun Kaplan and co have moved out completely... even out of the telecoms industry in whole... what a joke

Guess this ends the Shaun Kaplan era of Crystal Web. Very closely resembles Open Web.

In the end mweb lasted longer with CW being the middle finger to it. It seems that creating and running a ISP isn't so easy as to trying to stick it to mweb; we can safely shelf this one with Solmatrix and OpenWeb.

Spoiler

Boycott MWEB. Because they don't care if you leave...

 

[Marcell1992]

Please cite the relevant section of the CPA...

Why not look it up yourself?
http://www.banking.org.za/docs/defa...consumer-protection-act-68-2008.pdf?sfvrsn=10
Section 51 1 a (i) says that your terms of service cannot override the act
And section 54 2 a says that CW must take liability for loss directly or INDIRECTLY attributable and refund based on the failure

 

[Icemanbrfc]

Um what now in terms of evonet? I’m still happy on my existing package, but I’m now concerned that Evonet will change the package I’m on to something different.

 

[kayvee]

I am in the same boat. No doubt they will take away the free stuff. Then there is no reason to hang around.

 

[Zenbaas]

Well despite making payment last month I still just got "auto disconnected" and had to contact support to reconnect. This is apparently now automated so despite their "apology" email after the initial pay or **** off that first email seemed to be much closer to the truth.

 

[zizebra]

hanging in there for the final nail on the coffin

 

[Mephisto_Helix]

They've done away with the @crystalweb now too ...... good luck to those staying, glad I'm done at last

 

[SauRoNZA]

The standings for worst ISP's Telkom>Crystal Web>Mweb. Crystal Web's ToS is in breach of the CPA, they can be sued out the wazoo.

Funny that...I went from Crystal Web to Telkom and couldn’t be happier for it more than a year later now.

 

[Wall]

I can't believe people are still with crystalweb :wtf:

 

[AfricanTech]

I can't believe people are still with crystalweb :wtf:

Well, it's Evonet now.

Still works fine for me.

Sad to see that DJs venture into establishing an ISP didn't work out for him - the early days were filled with such promise.

I wonder if they ever managed to pin down who was attacking them like that.

Ah well, RIP CW, good times were had.

 

[ekske1]

Well, it's Evonet now.

Still works fine for me.

Sad to see that DJs venture into establishing an ISP didn't work out for him - the early days were filled with such promise.

I wonder if they ever managed to pin down who was attacking them like that.

Ah well, RIP CW, good times were had.

Probably combination of

1. Disgruntled customer
2. Script kiddies
3. Direct competition (ISP/Other)
4. Asian interest

 

[ajan]

Probably combination of

1. Disgruntled customer
2. Script kiddies
3. Direct competition (ISP/Other)
4. Asian interest

Funny because they blamed me for the second set of attacks. Then told me to get a legal team going. The company was a joke from the get go. They also owe me 1.2k

 

[Icemanbrfc]

Well, it's Evonet now.

Still works fine for me.

Sad to see that DJs venture into establishing an ISP didn't work out for him - the early days were filled with such promise.

I wonder if they ever managed to pin down who was attacking them like that.

Ah well, RIP CW, good times were had.

Working fine for me as well

 

[Jimmy]

How long will it take to get my line moved to Telkom? Will I experience any downtime during the process?