Crystal web is a flippen joke

[Totem]

Am I the only one who realises that all those people who voted Crystal web "The best isp in SA", were smoking crack?

They must've been on some heavy drugs at the time.

- Crystal Web does not have a contact telephone number. Which company in the 21st century does not have one? The shop spaza shop down the road, which is run by 2 illegal immigrants who jumped the border has a telephone number.

- They shape the moer out of your adsl line anytime other than 00:00 - 06:00. Which means you only get full use and speed of your line when you're fast asleep. Go figure! They claim that they don't shape browsing... Bs!

- There online support, sucks testicles. If you have a problem with an ISP controlling your Internet connection, which you depend on to earn a living, you expect a real time response. Not a 24 hour turnaround. Their online chat only works when their guys are at the office.


Rant over


Cliffs: @Crystalwebsa Ayyyy lmao

 

[slvR]

Am I the only one who realises that all those people who voted Crystal web "The best isp in SA", were smoking crack?

No, you're not.

Crystal Web does not have a contact telephone number. Which company in the 21st century does not have one? The shop spaza shop down the road, which is run by 2 illegal immigrants who jumped the border has a telephone number.

OK you have a solid point.

They shape the moer out of your adsl line anytime other than 00:00 - 06:00. Which means you only get full use and speed of your line when you're fast asleep. Go figure! They claim that they don't shape browsing... Bs!

If you're on a Home Capped or Uncapped Basic than what else do you expect for the _lowest_ entry level account?

There online support, sucks testicles. If you have a problem with an ISP controlling your Internet connection, which you depend on to earn a living, you expect a real time response. Not a 24 hour turnaround. Their online chat only works when their guys are at the office.

They do have real time support? What, did you try at 2am on a Sunday morning or something?

Cliffs: @Crystalwebsa Ayyyy lmao

 

[Seriously]

Am I the only one who realises that all those people who voted Crystal web "The best isp in SA", were smoking crack?

They must've been on some heavy drugs at the time.


Cliffs: @Crystalwebsa Ayyyy lmao

Pretoria, land of the cocaine people.

LoL

 

[Totem]

No, you're not.



OK you have a solid point.



If you're on a Home Capped or Uncapped Basic than what else do you expect for the _lowest_ entry level account?



They do have real time support? What, did you try at 2am on a Sunday morning or something?

Other ISP's who offer Home basic/capped/uncapped at least give their users a certain threshold to go crazy with until they do the throttling. Crystal web will throttle your line speed from the minute you sign up.

If their "Online support" is the only way that the civilized world can contact them, then they could at least hire a car guard to work the night shift.

 

[slvR]

Am I the only one who realises that all those people who voted Crystal web "The best isp in SA", were smoking crack?

No, you're not.

LoL

Yes.

 

[slvR]

Other ISP's who offer Home basic/capped/uncapped at least give their users a certain threshold to go crazy with until they do the throttling. Crystal web will throttle your line speed from the minute you sign up.

Then why are you with CW? If you're so happy with those other ISPs why did you sign up with CW, KNOWING their policies, yet you then compare Crystal Web to other ISPs. Do you expect every ISP in ZA to be the same?

If their "Online support" is the only way that the civilized world can contact them, then they could at least hire a car guard to work the night shift.

Why? To have that person assist one client every month at 2am? Makes no sense from a "make money" perspective.

 

[Seriously]

If their "Online support" is the only way that the civilized world can contact them, then they could at least hire a car guard to work the night shift.

They did?
LoL

 

[Totem]

Then why are you with CW? If you're so happy with those other ISPs why did you sign up with CW, KNOWING their policies, yet you then compare Crystal Web to other ISPs. Do you expect every ISP in ZA to be the same?




Why? To have that person assist one client every month at 2am? Makes no sense from a "make money" perspective.

I was duped by the drug-induced mybroadband survey, that's why I signed up. Then I was with them for 2 days before I bailed.

Secondly, you mentioned the 2am thing, not me. I just wanted reliable support. Besides, their service only works between 00:00 - 06-00 so they shouldn't have a problem replying at 2am

 

[Totem]

They did?
LoL

Too many Lol's for someone with that username

 

[Seriously]

Too many Lol's for someone with that username

LoL

 

[slvR]

I was duped by the drug-induced mybroadband survey, that's why I signed up. Then I was with them for 2 days before I bailed.

Secondly, you mentioned the 2am thing, not me. I just wanted reliable support. Besides, their service only works between 00:00 - 06-00 so they shouldn't have a problem replying at 2am

When you're on the entry level el cheapo account and expect to push the account during the day, like most people try to do and fail, you will find getting ****ed helps keep you semi-sane.

There online support, sucks testicles. If you have a problem with an ISP controlling your Internet connection, which you depend on to earn a living, you expect a real time response. Not a 24 hour turnaround. Their online chat only works when their guys are at the office.

Their support is great during normal support hours so your point above is void.


I'm not even a customer of theirs, but when bs like this comes up it's honestly something I can't turn a blind eye to.


Finally, if you signed up for an ISP who won an award hosted by a website that gets $$$ from the companies in the survey, you're just really bad at making life choices.


Try out Openweb, heard they have great Uncapped service...

 

[slvR]

LoL

ayyylmao

 

[arr0w]

Am I the only one who realises that all those people who voted Crystal web "The best isp in SA", were smoking crack?

They must've been on some heavy drugs at the time.

- Crystal Web does not have a contact telephone number. Which company in the 21st century does not have one? The shop spaza shop down the road, which is run by 2 illegal immigrants who jumped the border has a telephone number.

- They shape the moer out of your adsl line anytime other than 00:00 - 06:00. Which means you only get full use and speed of your line when you're fast asleep. Go figure! They claim that they don't shape browsing... Bs!

- There online support, sucks testicles. If you have a problem with an ISP controlling your Internet connection, which you depend on to earn a living, you expect a real time response. Not a 24 hour turnaround. Their online chat only works when their guys are at the office.


Rant over


Cliffs: @Crystalwebsa Ayyyy lmao

1.check if there are any issues with your line or congestion in your area.

2. Give up uncapped, it is a marketing gimmick

3.establish how much data you require each month and sign up for a capped account.

4. Sign up with WebAfrica.

5.keep ur line rental with telkom, if you decide to move to another isp in future.

I am happy with WebAfrica but your experience might be completely different than mine. They have a reliable network and decent customer service. I have the capped home product and have zero issues.

If you decide to go the webafrica route then sign up at the beginning of the month. WebAfrica will bill you the full subscription price no matter when you sign up i.e they dont bill pro rata.

 

[Sinbad]

You depend on your ISP to earn a living, and you buy a cheap basic account? You're an idiot.

 

[TheMightyQuin]

If you decide to go the webafrica route then sign up at the beginning of the month. WebAfrica will bill you the full subscription price no matter when you sign up i.e they dont bill pro rata.

Simply not true. WA bills pro-rate across the board. I create accounts with them for all kinds of services, daily for our clients.

 

[AthenianOwl]

Am I the only one who realises that all those people who voted Crystal web "The best isp in SA", were smoking crack?

They must've been on some heavy drugs at the time.

- Crystal Web does not have a contact telephone number. Which company in the 21st century does not have one? The shop spaza shop down the road, which is run by 2 illegal immigrants who jumped the border has a telephone number.

- They shape the moer out of your adsl line anytime other than 00:00 - 06:00. Which means you only get full use and speed of your line when you're fast asleep. Go figure! They claim that they don't shape browsing... Bs!

- There online support, sucks testicles. If you have a problem with an ISP controlling your Internet connection, which you depend on to earn a living, you expect a real time response. Not a 24 hour turnaround. Their online chat only works when their guys are at the office.


Rant over


Cliffs: @Crystalwebsa Ayyyy lmao

Run! Cos DJ's buddies are coming for you and your family. Run!

EDIT: Oh no, they are already here.

 

[deweyzeph]

For me the biggest warning sign is that they don't even use SSL encryption on their sign up forms.

 

[arr0w]

Simply not true. WA bills pro-rate across the board. I create accounts with them for all kinds of services, daily for our clients.

They didnt have the option to bill pro rata when I signed up. I am refering to signing up for an internet account btw and nothing related to hosting services.

 

[Sl8er]

In b4 "Paul's-walls-of-texts" badmouthing Gary / MyBB.

 

[Electric]

In b4 "Paul's-walls-of-texts" badmouthing Gary / MyBB.

Yep, the 'explanations' should be incoming pretty soon.