Crystal Web (NEW ISP) ADSL Feedback

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copacetic

King of the Hippies
Joined
Nov 22, 2009
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57,908
D3 completely ****ed :( 3000ms lag.

This is my D3. two minutes ago:

1cXfwP3.png


You playing PTR possibly?
 

Sinbad

Honorary Master
Joined
Jun 5, 2006
Messages
81,191
Yes, was PTR... Let me check standard

Standard - 700ms. Better, but not playable
 
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Sinbad

Honorary Master
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Jun 5, 2006
Messages
81,191
I've asked support to verify that d3 gets treated as streaming and not P2P. Can't reconcile the ability to do 1080 Netflix with such bad d3 performance. Makes no sense.
 

slasherjdc

Senior Member
Joined
Dec 17, 2012
Messages
533
I've asked support to verify that d3 gets treated as streaming and not P2P. Can't reconcile the ability to do 1080 Netflix with such bad d3 performance. Makes no sense.

Don't joke p2p is much more stable than d3 atm
 

zolly

Executive Member
Joined
Sep 1, 2005
Messages
5,918
I play LoL on EU and also have very unstable ping. Hopefully this will get sorted out once the hardware is integrated and configured.
 

StevenC

Expert Member
Joined
Apr 4, 2007
Messages
2,133
Still pretty bad on the Wildstar side of things, switching over to "unnamed ISP free gig" account for tonight. Again.
Can't wait for this fix to go live, CW get dem whips out please!
 

HavocXphere

Honorary Master
Joined
Oct 19, 2007
Messages
33,155
I've asked support to verify that d3 gets treated as streaming and not P2P. Can't reconcile the ability to do 1080 Netflix with such bad d3 performance. Makes no sense.
Netflix just needs a fat pipe & buffers over any latency & throughput spikes. D3 needs stable latency. i.e. They're likely both affected, but netflix is inherently less vulnerable to it.
 

Paul Hjul

Honorary Master
Joined
Aug 31, 2006
Messages
14,902
just a note for streamers though: the score is not a result of some sort of problem on the stream
 

zolly

Executive Member
Joined
Sep 1, 2005
Messages
5,918
Just tested here on a 10Mb line with a 10Mb uncapped account and it's streaming without a hitch.

Can you forward this to support for us to have a look at please?

Have posted a message to your live chat support.
 

saa044

Expert Member
Joined
Mar 9, 2006
Messages
2,538
Just tested here on a 10Mb line with a 10Mb uncapped account and it's streaming without a hitch.

Can you forward this to support for us to have a look at please?

From the Cape to Pretoria, also having a very weird internet experience here. Slow, Fast, dead, Timeout, repeat. And no my exchange, pings, tracert's are fine (Tested on AH 1GB free). :) Sorry it became a habit saying those things in the AH forum. :p
 

Crystal Web

Crystal Web representative
Company Rep
Joined
May 24, 2014
Messages
3,978
From the Cape to Pretoria, also having a very weird internet experience here. Slow, Fast, dead, Timeout, repeat. And no my exchange, pings, tracert's are fine (Tested on AH 1GB free). :) Sorry it became a habit saying those things in the AH forum. :p

To/on which specific services are you experiencing this?
 

Crystal Web

Crystal Web representative
Company Rep
Joined
May 24, 2014
Messages
3,978
Everything mostly, even google.com, but it is a lot better now.

We directed all of the bandwidth to us so we could be sure of no streaming issues during the football. :p


But in all seriousness this is the sort of thing that needs to be reported to support as it's definitely not normal, and not a symptom of anything we're doing on our side.
 
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