Crystal Web (NEW ISP) ADSL Feedback

[Crystal Web]

CW just for clarity, I'm asking that again.

We are not releasing our methodology for calculation. It is proprietary and built into our capacity planning models. It's a complex calculation based on usage patterns rather than a single number attached to a single line speed.

 

[ToxicBunny]

MAN I am in trouble, with the RB you can remote, dial second connection and quickly disable the first connection. I was not fast enough.

You mean you didn't listen the first time?

You're getting the look you know that?

 

[saa044]

You mean you didn't listen the first time?

You're getting the look you know that?

Managed to dial to a friends house also on the wug VIA VPN, saved my arse.

 

[Lord Nikon6]

On my new details, pings look good international, very good. Speed looks bad, only getting 9 mbps max to UK.

Just a note, posting this for an FYI, not expecting to get a problem resolved via the thread.

 

[325i]

Having problems connecting to my new account Have sent a pm.

 

[Zenbaas]

Have all the emails for new accounts gone out yet? Haven't received anything....
Edit: Read a few pages back. Still rolling out.

 

[Aluroth]

Have all the emails for new accounts gone out yet? Haven't received anything....

I guess no then

 

[balky]

Will users who have a capped account also get new login details?

 

[Crystal Web]

Will users who have a capped account also get new login details?

No.

 

[Impregim]

200GB Unshaped Data / Month seems very reasonable. Seems similar to our provisioned Data centres in US/Canada through Telus/Shaw cable etc.

Although they have higher line speeds (Fibre-Cable) 20/40/80/100Mbps options, it's tailored for home or business use & can be upgraded or downgraded at any given time with a few clicks, but the fact is that speeds are always full line data-rate/Unshaped at any time.

Uncapped/Unshaped products in SA is in fact a Myth meaning 24hr line speeds downloads.

 

[Lino]

Looking forward to Internet joy

 

[325i]

Problem fixed in about 5mins thanks CW new account is noticeably faster than the previous one

 

[slasherjdc]

200GB Unshaped Data / Month seems very reasonable. Seems similar to our provisioned Data centres in US/Canada through Telus/Shaw cable etc.

Although they have higher line speeds (Fibre-Cable) 20/40/80/100Mbps options, it's tailored for home or business use & can be upgraded or downgraded at any given time with a few clicks, but the fact is that speeds are always full line data-rate/Unshaped at any time.

Uncapped/Unshaped products in SA is in fact a Myth meaning 24hr line speeds downloads.

200gb is like the baseline like our 1gb accounts don't compare apples with oranges

 

[Zenbaas]

Problem fixed in about 5mins thanks CW new account is noticeably faster than the previous one

My grandmother with her walker is faster than my current(soon to be previous) account.

 

[ToxicBunny]

Right.. switched across to new accounts.. lets see how this baby performs ...

 

[milan188]

Has the new login details been rolled out to everyone? Didn't get mine yet

 

[ToxicBunny]

Has the new login details been rolled out to everyone? Didn't get mine yet

Its in the process..


Paul's fingers will be falling off soon... serves the pseudo-lawyer right...

 

[325i]

My grandmother with her walker is faster than my current(soon to be previous) account.

Lol hope that change comes quickly then

 

[Crystal Web]

Has the new login details been rolled out to everyone? Didn't get mine yet

Support agent says he's going to do you next.


So we've put on romantic music for you guys and we're going to open a bottle of wine.

 

[ToxicBunny]

Support agent says he's going to do you next.


So we've put on romantic music for you guys and we're going to open a bottle of wine.

Red or White?