Crystal Web (NEW ISP) ADSL Feedback

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Sinbad

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Jun 5, 2006
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Yeah I've got an el-cheapo TP link router/modem that does bridge mode.
 

Swingblade

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Aug 28, 2008
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And once again I received no email. i Have been with you guys from the start with the same email address. Every time something new happens and I get all excited and stuff. Just to get left out again and have to ask for the email again. It's getting disconcerting.
 

saa044

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Mar 9, 2006
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2,538
And once again I received no email. i Have been with you guys from the start with the same email address. Every time something new happens and I get all excited and stuff. Just to get left out again and have to ask for the email again. It's getting disconcerting.

If you PM me your mail address I can forward it to you? To long for PM. :)
 

Paul Hjul

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Aug 31, 2006
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Is live support on a tea break?
No one wants to talk to me.
Live support is most definitely not on a tea break
I walked into the ops centre at about 7:55 and the support desk is fielding a dozen queries or so and additional hands put on deck.
 

Electric

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Joined
Jul 22, 2013
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Live support is most definitely not on a tea break
I walked into the ops centre at about 7:55 and the support desk is fielding a dozen queries or so and additional hands put on deck.

They apologized to me on chat and we sorted the issue.
It was mainly around billing on the new pricing.
 

Gboss

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Nov 16, 2012
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T minus 4 days to Fusion.
Next Monday can't get here fast enough! (said no one ever)[except if waiting for your CW acc to activate :p]
 

saa044

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Mar 9, 2006
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T minus 4 days to Fusion.
Next Monday can't get here fast enough! (said no one ever)[except if waiting for your CW acc to activate :p]

I'm still on the 200GB unshaped acc well under my 200GB usage (I think) so I can wait a bit longer. :p
 

sand_man

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Jun 4, 2005
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Something I neglected to ask support yesterday:

I've purchased a 100gb capped, unshaped account with the option to use the account on 3 concurrently connected lines. All 3 lines are 10mb lines. Will all 3 connected lines run at maximum speed?
 

Sinbad

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Jun 5, 2006
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Toxic: Got the VAT invoice now.
VAT 166, UPS processing fee 119.7

Making the total cost 1748...
 

PhreeMe

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Aug 15, 2008
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..... Step out of this thread for 1,5 days.... and 20 pages happen.... :p
Also, seeing as though I now see it is not only TB and I who (semi) proudly fly the KZN flag, we should arrange a meet n greet... potentially dragging a certain CEO back here to relive the fears he hoped escape :D

CW, sorry, for my clarity, do I need to pay the difference between my current charge and the Fusion charge, on my Aug invoice?

I apologise if this is not meant to be asked in this domain, but are you willing to share your charges regarding the increase to the unshaped pool on the Fusion accounts beyond the standard allowances?
 

ToxicBunny

Oi! Leave me out of this...
Joined
Apr 8, 2006
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113,634
Damn straight...

Drag the traitor back, and he can bring Gladys and her attachment with so that they can see the sea again, and this time in a normal city :p
 
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