Crystal Web (NEW ISP) ADSL Feedback

[Paul Hjul]

That might have been the problem.. he needed less proof-readers and more decent generals.

the problem was that after the censors read Mein Kampf they realized that the totalitarian regime needed Hitler to at least appear to be a little less of a scrappy little thug
ve vil never be able to over zat dreadful Oxford and das comma vhen ze Fürhur work so sloppy is

 

[yusufdavids]

Hi just wanted to know if shaping is in effect on weekends if so why?

 

[copacetic]

*whose

My suggestions RE grammar and communication were not meant to extend to customers.

 

[ToxicBunny]

Hi just wanted to know if shaping is in effect on weekends if so why?

Of course it is.. because it has to be...

 

[OMB]

I've received a fukked up bill for line rental from Telkom, do you guys handle that or must I deal with them directly?

 

[Paul Hjul]

I blame the drugs... and I'm sticking to that story...

Which reminds me, do I get free narcotics when I am employed by you lot?

Nope no narcotics provided at the workplace: drug laws, BCEA, high input costs, we aren't based in KZN ...

On the subject of narcotics, Hitler didn't need more soldiers but would have done better if many in his command were not so heavily dependent on opiods - Goering was constantly on drugs


The Nazis were purchasing crystal meth to give to their anti-smoking campaigners ...

 

[Crystal Web]

I've received a fukked up bill for line rental from Telkom, do you guys handle that or must I deal with them directly?

We can't query billing on your behalf I'm afraid. We can send you details of the migration to us if need be though on Monday.

 

[ToxicBunny]

So not even large quantities of Myprodol?

Thats disappointing..

I will need a raise then to cater for my new expenditure on narcotics.

 

[Paul Hjul]

So not even large quantities of Myprodol?
Thats disappointing..
I will need a raise then to cater for my new expenditure on narcotics.

We can negotiate giving you a travel allowance - just drive down to Sasolburg and inhale the fumes once a week

 

[ToxicBunny]

We can negotiate giving you a travel allowance - just drive down to Sasolburg and inhale the fumes once a week

Yussie..

No... can't have that, they're the wrong kind of fumes....

 

[OMB]

We can't query billing on your behalf I'm afraid. We can send you details of the migration to us if need be though on Monday.

okay, no problem, what I need to understand is what component of my service am I paying you guys and what component am I supposed to paying telkom, because it looks like they spun off the adsl component of my line rental and are now charging me for a voice line, is that right?

 

[ToxicBunny]

okay, no problem, what I need to understand is what component of my service am I paying you guys and what component am I supposed to paying telkom, because it looks like they spun off the adsl component of my line rental and are now charging me for a voice line, is that right?

That should be right, if you have transferred the line to CW...

 

[snail112]

CW/Paul, can I combine and edit the emails sent out on 26 & 29 Aug to forward to my friends? I need them to pay you for my interwebz.

 

[OMB]

That should be right, if you have transferred the line to CW...

okay, obviously the transfer cocked up everything on their end so now they're nailing me for 3 months of voice.

 

[Paul Hjul]

CW/Paul, can I combine and edit the emails sent out on 26 & 29 Aug to forward to my friends? I need them to pay you for my interwebz.

you most certainly may

 

[Crystal Web]

okay, obviously the transfer cocked up everything on their end so now they're nailing me for 3 months of voice.

Really?!

That doesn't sound right at all.

 

[slasherjdc]

okay, obviously the transfer cocked up everything on their end so now they're nailing me for 3 months of voice.

Did they charge you last month? i've found whenever they accidentally undercharge you they love to charge you all at once :/ (if its an error they can only credit you back the following month...you have to pay that amount or they cut you off even if its an error.)

 

[OMB]

Really?!

That doesn't sound right at all.

Subscription Service	04 Jul 14 - 03 Aug 14	R0.00
Your Telephone Line (WS)	04 Jul 14 - 31 Jul 14	R124.39
Normal Jack	04 Jul 14 - 31 Jul 14	R12.41
Telkom unlimited anytime plan	04 Jul 14 - 31 Jul 14	R145.11
Your Telephone Line (WS)	01 Aug 14 - 03 Aug 14	R14.13
Normal Jack	01 Aug 14 - 03 Aug 14	R1.41
Telkom unlimited anytime plan	01 Aug 14 - 03 Aug 14	R23.38
Subscription Service	04 Aug 14 - 03 Sep 14	R0.00
Your Telephone Line (WS)	04 Aug 14 - 03 Sep 14	R146.05
Normal Jack	04 Aug 14 - 03 Sep 14	R14.56
Telkom unlimited anytime plan	04 Aug 14 - 03 Sep 14	R160.97

 

[slvR]

Really?!

That doesn't sound right at all.

This is similar to what happened to my migration, got triple billed for rental...
Support hooked me up with the details to fix it up, and I'm still, a month later waiting on Telkom to credit me

 

[wingnut771]

okay, no problem, what I need to understand is what component of my service am I paying you guys and what component am I supposed to paying telkom, because it looks like they spun off the adsl component of my line rental and are now charging me for a voice line, is that right?

Hey OMB, from my experience, when you move your line, all things work out in the end with Telkom billing without doing anything.