Crystal Web (NEW ISP) ADSL Feedback

[The_Unbeliever]

Drop an email to [email protected] and we'll take a look for you. There are currently no issues on our end with either of these two service so perhaps something else in the mix that we can get to the bottom of...

Will do. Services mysteriously came back after I posted my query on myBB.

Being in IT I should have waited a few minutes more

Will keep it in mind, thanks...

 

[SpySam]

any test accounts?

 

[Crystal Web]

Will do. Services mysteriously came back after I posted my query on myBB.

we didn't touch anything, promise...

 

[Crystal Web]

any test accounts?

Hi SpySam,

Unfortunately not, although once we officially launch we will be offering something very cool for your customers in this respect...

 

[Necuno]

Any shaping applied at the moment?

Was testing p2p and maxing at 4mbs:
http://releases.ubuntu.com/12.04/ubuntu-12.04.4-alternate-amd64.iso.torrent

brb.

 

[Crystal Web]

Any shaping applied at the moment?

Was testing p2p and maxing at 4mbs:
http://releases.ubuntu.com/12.04/ubuntu-12.04.4-alternate-amd64.iso.torrent

brb.

Nope. P2p is unshaped at the moment. Chuck on a few other torrents there and it will max your line if if the Ubuntu iso isn't doing it. I'm also seeing a max of 450KB/s on that Ubuntu iso oddly enough...

 

[Necuno]

Nope. P2p is unshaped at the moment. Chuck on a few other torrents there and it will max your line if if the Ubuntu iso isn't doing it. I'm also seeing a max of 450KB/s on that Ubuntu iso oddly enough...

Yeah... as you said:

View attachment 122299

 

[saa044]

My XBMC is struggling a bit with streams. The network under strain? Doing the same as with Afrihost, stays on 0% for a while and buffers 1% at a time every few minutes. Might be the source though.

 

[DJ...]

Sounds like the source...

 

[saa044]

Mine is with Nowvideo.eu, anyone else care to test something from them?

 

[Necuno]

Hows vimeo for you guys at the moment? (HD on for proper evil test :twisted
http://vimeo.com/57811600
http://vimeo.com/16369165

 

[saa044]

Hows vimeo for you guys at the moment? (HD on for proper evil test :twisted
http://vimeo.com/57811600
http://vimeo.com/16369165

On 4mbps, could not watch on HD.

 

[saa044]

DJ, everything look ok according to this trace?

Tracing route to nowvideo.eu [185.7.35.127]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 14 ms 5 ms 5 ms 105.233.47.1
3 10 ms 13 ms 10 ms 196.6.121.198
4 41 ms 11 ms 13 ms pk002-jhb-gi-v611.borwood.net [217.78.80.225]
5 195 ms 187 ms 181 ms th003-lon-po-wacs.borwood.net [217.78.80.237]
6 190 ms 192 ms 188 ms th102-lon-vl-prcera2.borwood.net [217.78.88.26]

7 212 ms 190 ms 190 ms th302-lon-gi-1204.borwood.net [217.78.88.82]
8 184 ms 183 ms 182 ms peering.linx.eu.iptransit.com [195.66.225.106]
9 212 ms 192 ms 199 ms te4-1.r2.lux.iptransit.com [199.59.206.134]
10 290 ms 220 ms 251 ms ic-root.lux.as5577.net [199.59.206.114]
11 191 ms 191 ms 193 ms hosted-by.iws.co [185.7.35.127]

Trace complete.

 

[savage]

Hows vimeo for you guys at the moment? (HD on for proper evil test :twisted
http://vimeo.com/57811600
http://vimeo.com/16369165

on 10mbps, and flawless...

 

[copacetic]

Hows vimeo for you guys at the moment? (HD on for proper evil test :twisted
http://vimeo.com/57811600
http://vimeo.com/16369165

10 meg

 

[Necuno]

Here is something interesting: apparently forcing youtube to use html 5 player works better than its normal player.

https://www.youtube.com/html5 (look for html 5 player on page)

Still looking into it...

 

[jano]

4mbps uncapped on a 4mb line and Netflix US (Unotelly) is painful at the moment, very poor quality, and buffering every 2-3 min. Nothing else running/downloading. Do I email support?

WebAfrica and Afrihost capped didn't suffer from this (but 100GB wasn't enough each month ;-)

 

[JerryMungo]

Here is something interesting: apparently forcing youtube to use html 5 player works better than its normal player.

https://www.youtube.com/html5 (look for html 5 player on page)

Still looking into it...

Thanks for that, HTML5 FTW - that should work on any device.
Nice find!

 

[DJ...]

4mbps uncapped on a 4mb line and Netflix US (Unotelly) is painful at the moment, very poor quality, and buffering every 2-3 min. Nothing else running/downloading. Do I email support?

WebAfrica and Afrihost capped didn't suffer from this (but 100GB wasn't enough each month ;-)

Hi Jano,

Yes, please email support about this...

 

[ghostbuster]

Hi guys