Crystal Web (NEW ISP) ADSL Feedback

[Crystal Web]

Sorry I keep bugging about this, but any ETA on 20mbps yet? The end of the month draws near, and the Cybersmart 20mbps uncapped looks appealing, just want to be sorted for next month.

Finished it off today. You may now order 20 and 40Mbps uncapped accounts, and you can upgrade as well.

 

[Lord Nikon6]

Finished it off today. You may now order 20 and 40Mbps uncapped accounts, and you can upgrade as well.

Good to know. I will go have a look at the fees. thanks

 

[Nerhzelok]

Unfortunate my area doesn't support such speeds, otherwise I'd jump on that package in a heartbeat.

 

[Crystal Web]

Good to know. I will go have a look at the fees. thanks

I created the products to be the most affordable in the market by a very decent margin.

Prioritised for streaming, gaming, and browsing, large file downloads take secondary priority and p2p and nntp lowest priority on these accounts. Akin to our standard products.

 

[kooldude]

Now live chat is offline

 

[Sinbad]

Now live chat is offline

D3!

 

[Crystal Web]

Now live chat is offline

We're shifting some things around in the office that results in our support staff going offline temporarily. If you ever see it offline just give it a few minutes and we'll be back. We're back online now btw.

 

[Paul Hjul]

Now live chat is offline

should be back up

 

[Lord Nikon6]

I created the products to be the most affordable in the market by a very decent margin.

Prioritised for streaming, gaming, and browsing, large file downloads take secondary priority and p2p and nntp lowest priority on these accounts. Akin to our standard products.

20 mbps for browsing O_O...eish. I will be doing large file downloads, but want to give it a try for at least a month, if I upgrade now will I pay pro rata extra to the end of this month, and then pay full end of this month?

Also, I cannot find the prices anywhere.

 

[Crystal Web]

20 mbps for browsing O_O...eish. I will be doing large file downloads, but want to give it a try for at least a month, if I upgrade now will I pay pro rata extra to the end of this month, and then pay full end of this month?

Also, I cannot find the prices anywhere.

Hop on live chat and we'll get all the pricing out to you now. Or you can email [email protected] for pricing.

If you upgrade now we'll pro-rata the remainder of this month for you.

 

[Lord Nikon6]

Hop on live chat and we'll get all the pricing out to you now. Or you can email [email protected] for pricing.

If you upgrade now we'll pro-rata the remainder of this month for you.

Brilliant, thanks!

 

[slvR]

On the IS accounts what time's don't count towards the star rating?

 

[Lord Nikon6]

I created the products to be the most affordable in the market by a very decent margin.

Prioritised for streaming, gaming, and browsing, large file downloads take secondary priority and p2p and nntp lowest priority on these accounts. Akin to our standard products.

So not the cheapest on the market, but I am assuming there is some sort of catch with the cheapest, regardless, I will give it a shot and see how it goes

 

[Fjorko]

On the IS accounts what time's don't count towards the star rating?

How do u even see what your rating is ?

 

[saa044]

Support was awesome just now, done and dusted in 3 minutes flat. Pricing not to bad on 4mbps and 10mbps bundles btw, just a shlep to transfer the line again.

 

[Crystal Web]

So not the cheapest on the market

Who is cheaper than us? I haven't seen any other cheaper 20 and 40Mbps accounts on the market at all. Please PM me the details, or send to us on the live chat.

 

[snail112]

On the IS accounts what time's don't count towards the star rating?

12am to 6am

How do u even see what your rating is ?

Good question. CW/Paul?

 

[slvR]

Seems Telkom fskced the line transfer to you guys... Now I'm stuck with half of what I paid for already, twice.... dammit.
Support took a few minutes to understand what I was trying to say was wrong, but they got it and are investigating.

 

[Paul Hjul]

How do u even see what your rating is ?

let me look into that, I'd assume you can get the info on the IS portal

 

[mika1000]

after being rather sceptical at first, I can honestly say that I've experienced since I got ADSL back in the stone age.

I'm happy with the CS backbone...

thanks Crystal Web for bringing back the internet to us...