Crystal Web (NEW ISP) ADSL Feedback

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Hi

Pardon me, CW, i switched over to your backbone from IS a few minutes ago in preparation for the cutoff tonight, then ran a few tests and all I can say is, the performance is not nearly up to par with IS unfortunately. Sorry !:erm:

It's not poor, but certainly not as good as when I am on IS.

Example : on IS - netflix streams to HD within 30 seconds - 1 min max, on CW - it just took 8min 27sec to get to HD quality, and no, it's not my side, the IS account proved this already. So I know my connection is capable of much better.

So what now....?

Anyone else in the Eeastern Cape that is able to compare performance if you are currently using an IS temp account ?


EDIT: Another example - this Youtube video - buffers like hell on 480p - ag nee man !#$#T$^#$^

https://www.youtube.com/watch?v=bVUZyJZCkbk
Over here (Jhb) I get no buffering @720p on the above youtube video - CW non-IS 4Mb uncapped
 
Switched from IS account back to CW account and my NNTP dropped from 1MB to 100kb :(
 
Yeah, forgot to mention I had to switch to the IS account to update it first, was finished within a few minutes. If you get a chance please test & PM me or post. I thought I was the only person playing it :)

Mine is just stuck on loading launcher lol.
 
Over here (Jhb) I get no buffering @720p on the above youtube video - CW non-IS 4Mb uncapped

Shaun and I discovered some weirdness on my CW account..... IS works perfectly ! We will reassess tomorrow after the cutover.
 
Just received this email from Cybersmart, guess it has to do with Crystal Web's upgrade too? :)

CYBERSMART MAINTENANCE

Dear Cybersmart Customer

Cybersmart's highly anticipated network upgrade is nearing completion.

As part of this upgrade, maintenance will be taking place on the 1st of August 2014 between 00h00 and 04h00. During this time, customers in Johannesburg, Durban and surrounding areas may experience slow to intermittent international connectivity.

Final testing of the upgrade will continue thereafter and by Tuesday the 5th of August 2014, our customers will start enjoying a faster, more consistent internet experience.

We appreciate your patience during this time and are excited to bring you an improved service going forward.
 
Just received this email from Cybersmart, guess it has to do with Crystal Web's upgrade too? :)

thanks for the info - we're obviously getting a different type of communication because of a different relationship and this is a nice confirmation
 
thanks for the info - we're obviously getting a different type of communication because of a different relationship and this is a nice confirmation

:D I'm keen for the activation of my Crystal Web account in a few hours! I'll test it out in the morning :)
 
Shaun and I discovered some weirdness on my CW account..... IS works perfectly ! We will reassess tomorrow after the cutover.

And I had to sit through 7 minutes of trance music before I read this... :(

:D

[PS: Not a doof-doof out of place @720p 4Mbps uncapped account Durban]
 
No one likes trance....it's just your taste is so bad that you can't tell you hate it.

now, now. There is nothing wrong with trance noise - it keeps the trancers in one place rather the hipstering out in other places ...
 
No one likes trance....it's just your taste is so bad that you can't tell you hate it.

The MD of Crystal Web is a trance music producer.

So stfu shortly if you want to keep downloading the internet every month.

:p
 
Quick update from our developers: 270275 lines of code completed for the site and our portals. Nearly there!
 
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