Crystal Web (NEW ISP) ADSL Feedback

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Crystal Web said:
Yes. It won't be used for support by us directly, you'll still go via official channels, but in your portal will be a ShoutBox type room with updated comments from all logged in users to talk amongst themselves, and I may open it up for users to communicate directly as well with each other and share files between each other. At any point one of our logged in support agents will moderate it, which will also help me determine which one of these guys I trust to ever post on mybroadband in an official capacity. :D
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This does sound like an interesting concept, although personally, I don't see myself using the feature all that much but maybe some other people would find it a useful tool.
 
Crystal Web said:
Yes. It won't be used for support by us directly, you'll still go via official channels, but in your portal will be a ShoutBox type room with updated comments from all logged in users to talk amongst themselves, and I may open it up for users to communicate directly as well with each other and share files between each other. At any point one of our logged in support agents will moderate it, which will also help me determine which one of these guys I trust to ever post on mybroadband in an official capacity. :D
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I think it's a good idea. But yeah like mentioned earlier, moderators is needed. Maybe config it this way if certain words are typed in said shoutbox that you get kicked for 30min. Most ppl unfortunately do this when things start to get hot.
 
fingerprintz.mgr said:
This does sound like an interesting concept, although personally, I don't see myself using the feature all that much but maybe some other people would find it a useful tool.
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Take the earlier question you posed about the exchanges - could go straight into the Crystal Customer Chat. :D

I'm hoping it doesn't turn into a football streaming ShoutBox, but I'm willing to invest in it if it can offer value.
 
saa044 said:
PLEASE, with a mikrotik script also.
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Why would they need that? They can update the zone when your pppoe session connects :D

ps the script in my config updates no-ip correctly, but the global vars don't seem to persist across scheduler runs :/
Maybe I can run it from netwatch when the ppp interface changes state?
 
Sinbad said:
you mean you'll host a DDNS domain?

I have one already, but otherwise I'd be interested!
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Yes - can be setup from your customer portal.

BTW, this is where the customer chat feature would be great, wouldn't it? We could engage with a quick focus group of customers for feedback about a few minor things here and there.
 
Crystal Web said:
Yes - can be setup from your customer portal.

BTW, this is where the customer chat feature would be great, wouldn't it? We could engage with a quick focus group of customers for feedback about a few minor things here and there.
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Would you be willing to run a sub-zone of my personal domain that I can delegate to your nameservers, as part of this DDNS? So I can have home.mydomain.org? :D
 
Crystal Web said:
Yes - can be setup from your customer portal.

BTW, this is where the customer chat feature would be great, wouldn't it? We could engage with a quick focus group of customers for feedback about a few minor things here and there.
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Yes, if there are regional area issues a support agent could address everyone or gather group information in one go :D
 
Sinbad said:
Would you be willing to run a sub-zone of my personal domain that I can delegate to your nameservers, as part of this DDNS? So I can have home.mydomain.org? :D
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Though I guess I could actually do this with a cname ... ;)
 
Sinbad said:
Why would they need that? They can update the zone when your pppoe session connects :D

ps the script in my config updates no-ip correctly, but the global vars don't seem to persist across scheduler runs :/
Maybe I can run it from netwatch when the ppp interface changes state?
Click to expand...

The scripts I got from No-ip and change IP never worked to well, did not really update with the new ip immediatly, only after x amount of hours did it take. With their new network specialist there he can write us a perfect script where we just enter our username and pass and be done with the setup and everything working as it should.

This is my current one. (Local user, pass and host worked for changeip even though it had dyndns settings in it)

# Dynamic DNS for ChangeIP.com behind NAT
# Modified by Jorge Amaral, officelan.pt
# For support send mail to support at offficelan dot pt
#
# The original script was written by "webasdf" on the Mikrotik foruns, i just modified it to work with ChangeIP.com
#
# Here is where you need to set your definitions
:local user "deleted for security reasons"
:local pass "deleted for security reasons"
:local host "deleted for security reasons"
##############
##############
:global lastwanip;
:if ([ :typeof $lastwanip ] = "nothing" ) do={ :global lastwanip 0.0.0.0 };
:local wanip [:resolve $host];
:if ( $wanip != $lastwanip ) do={
/tool fetch mode=http address="checkip.dyndns.org" src-path="/" dst-path="/dyndns.checkip.html"
:local result [/file get dyndns.checkip.html contents]
:local resultLen [:len $result]
:local startLoc [:find $result ": " -1]
:set startLoc ($startLoc + 2)
:local endLoc [:find $result "</body>" -1]
:local currentIP [:pick $result $startLoc $endLoc]
:set lastwanip $currentIP;
:put [/tool dns-update name=$host address=$currentIP key-name=$user key=$pass ]
}

Cant really see where the issue lies.
 
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Sinbad said:
Would you be willing to run a sub-zone of my personal domain that I can delegate to your nameservers, as part of this DDNS? So I can have home.mydomain.org? :D
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Registered on our realm I'm afraid. We can do this, but we'll charge you for the realm as it resolves to a realm name. But a CNAME may work - we can test.
 
It will work. I know this stuff ;-)

My dns update scripts work instantly. Just for some reason the previous ip global variable doesn't persist so it submits the update every time it runs from scheduler. From the command line it works fine.
 
Sinbad said:
It will work. I know this stuff ;-)

My dns update scripts work instantly. Just for some reason the previous ip global variable doesn't persist so it submits the update every time it runs from scheduler. From the command line it works fine.
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TBH when I was with Afrihost, their portal with the current IP made me lazy to fix mine properly, but now since I have to contact support each time for a IP I am a bit more motivated to fix it again. :)
 
saa044 said:
TBH when I was with Afrihost, their portal with the current IP made me lazy to fix mine properly, but now since I have to contact support each time for a IP I am a bit more motivated to fix it again. :)
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Current IP is in the final portal. Will add it to the temp portal as well, just for you. :D
 
Crystal Web said:
Current IP is in the final portal. Will add it to the temp portal as well, just for you. :D
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Looks like my hint payed off. :D Thank you very much. FIY I did not mean anything negative with my previous post, just takes a bit longer than Chrome remembering my user and pass and clicking login. :)
 
saa044 said:
FIY I did not mean anything negative with my previous post
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It's too late. I'm now highly offended and upset, and contemplating why I even do this any longer.

Might as well just shut it all down!

SHUT IT ALL DOWN!
 
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