Crystal Web (NEW ISP) ADSL Feedback

Status
Not open for further replies.
zolly said:
And new 10 Mbps? I'm on Fusion 10 meg, so do I get 200 gigs?
Click to expand...

We standardised pricing. Previously we offered 10Mbps at R599 and didn't want to impose a price change to these customers, so we released a product at the same price-point to prevent this for you guys. We're now approaching the phase where we need a standardised product set for the market and new customers, which is what we've done.

The new products won't affect any existing customers whatsoever, and existing customers are welcome to migrate to the new packages if they so wish.
 
Crystal Web said:
Our backend systems changed. I've been working on this for a while now, and decided to push it out and run two systems in tandem today in case of any issues. Unfortunately this meant that I was up until 10am this morning, and while I tried to put a decent guide together and have been training the staff on the system before, it is still a bit of a learning curve and I wasn't there to guide them through. I fell into the trap of becoming "the expert" on the new systems assuming they were simple to manage and learn for everyone else. :o

I apologise for today. I'm working the weekend on taking all of the feedback and fixing what's not optimal. Your feedback helps, so thank you.
Click to expand...

Sleeping beauty has awoken!!!! :p
 
Is there anyone else here that refreshes their page multiple times until MyBB sends the Dell Ad that has the hot chick on the left? Best ad todate.
 
I am immortal. I have inside me blood of kings....
 
Tracing route to 197-80-200-10.jhb.mweb.co.za [197.80.200.10]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms thejesusrouter.localdomain [192.168.0.1]
2 6 ms 7 ms 6 ms 105.233.16.1
3 359 ms 362 ms 408 ms 196.6.121.198
4 403 ms 344 ms 335 ms jb1-vlan612.jhbcore.net [196.41.96.158]
5 566 ms 586 ms 586 ms mweb-1.jinx.net.za [196.223.14.25]
6 11 ms 10 ms 12 ms tengig-0-0-0-0-101-vic-pe-1.mweb.co.za [197.80.7
.9]
7 269 ms 80 ms 121 ms tengig0-0-0-0.mca-pe-1.mweb.co.za [197.80.4.37]

8 279 ms 289 ms 342 ms 197-80-96-30.jhb.mweb.co.za [197.80.96.30]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17
Click to expand...



Gonna chat to support again I guess.
 
Crystal Web said:
Our backend systems changed. I've been working on this for a while now, and decided to push it out and run two systems in tandem today in case of any issues. Unfortunately this meant that I was up until 10am this morning, and while I tried to put a decent guide together and have been training the staff on the system before, it is still a bit of a learning curve and I wasn't there to guide them through. I fell into the trap of becoming "the expert" on the new systems assuming they were simple to manage and learn for everyone else. :o

I apologise for today. I'm working the weekend on taking all of the feedback and fixing what's not optimal. Your feedback helps, so thank you.
Click to expand...

Hi, noted.

But I've been having an issue with my line and still haven't received a response. That said, I did only send it this afternoon.

Currently having issues with the news server. Failed login. Even though I only have 9 connections. It's a never ending problem.

Live chat works well, but sometimes you just want to send a quick mail and have support check it out while you are busy.
 
Diablo 3 iffy again tonight. Flying solo for a change.
On with Major Support live chat, lucky him :)

If I ain't slaying demons, it's gonna be techies!
 
Hi fellow CW community.

Anyone having issues signing into the News Server - Get the dreaded "Failed login for server [502 Authentication failure (timeout)]" :(

Was working fine last night.
 
Sharkykzn said:
Hi fellow CW community.

Anyone having issues signing into the News Server - Get the dreaded "Failed login for server [502 Authentication failure (timeout)]" :(

Was working fine last night.
Click to expand...

Get at least 1 warning of that every night.

In other news, D3 on AH is fine...
Sending dem pathpings now!
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X