Crystal Web (NEW ISP) ADSL Feedback

Status
Not open for further replies.
Electric said:
Can't they just give me 10 for now :(

CRY CRY CRY
Click to expand...

Sure, but then the application for upgrade is 10, we cancel the existing one, and then restart the process for 20 once 10 is confirmed. Will probably take just as long to be honest. I'm on the case though and will follow up for you.
 
Crystal Web said:
Sure, but then the application for upgrade is 10, we cancel the existing one, and then restart the process for 20 once 10 is confirmed. Will probably take just as long to be honest. I'm on the case though and will follow up for you.
Click to expand...

Thanks, I appreciate the effort.
 
uberutang said:
Does Crystal Web only offer uncapped?
Click to expand...

We're offering a limited number of capped accounts to new customers from mybroadband at the moment. You can hop on live chat and ask an agent about pricing. :)
 
OK, all systems and services are back up and running now. No need to panic and make weekend ISP plans. :D
 
Anyone else finding Windows updates rather slow?
Updating at around 250KB/s on a 10Mbps line.
 
Aquiva said:
If I may ask why limited? I just spoke to the Major regarding one.
Click to expand...

For various internal reasons on our side relating to the way we provision them. And because the margins are so slim on capped that we're testing the waters on interest. So I have a goal for a set of data that I require for my forecasting model that can tell me whether I should be charging more moving forward.

:D
 
63 bottles of beer on the wall...

Paul, I'll give you one, if you are willing to pick it up here in Pretoria.
 
Crystal Web said:
For various internal reasons on our side relating to the way we provision them. And because the margins are so slim on capped that we're testing the waters on interest. So I have a goal for a set of data that I require for my forecasting model that can tell me whether I should be charging more moving forward.

:D
Click to expand...

I'm sure other interested people might not feel the same way I do, but the price I was given is more than the ISP I was looking at moving to, and THAT company is already a more than I'm paying now (same cap all around). So as much as I would like to have the peace of mind with your support and internet service, the cost do outweigh my current issues.
 
Aquiva said:
I'm sure other interested people might not feel the same way I do, but the price I was given is more than the ISP I was looking at moving to, and THAT company is already a more than I'm paying now (same cap all around). So as much as I would like to have the peace of mind with your support and internet service, the cost do outweigh my current issues.
Click to expand...

In the market there are a few options for capped:

Shaped and cheap. We can also whack on shaping profiles to capped. I honestly think it's backwards though.
Capped cheap: and enjoy capacity problems on the network for 6 months of every year
Capped Crystal Web: a sustainable price for what you get

And then you have capped from other ISPs that is more expensive than us as well. Our price goes down to R2.09 per gig on the larger capped deals which is where the market is headed in any case.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X