Data pro rata troubles!

[TheBrad]

Hi all

I signed up for the R199 10 gig bundle this afternoon, excited to start putting that 10 gigs to use. Alas only to be capped at 2.3 gigs....

So i phoned the call center and was told that i will receive the full 10 gigs at the start of next month and if i want more data i can go buy it on their web site for the ridiculous data charges i am trying to avoid in the first place by signing up for this contract. I was not informed at the shop that it would be pro rata, i expect to pay R199 and receive 10 gigs per month irrespective of on which date i choose to purchase said contract.

Or at the very least be charged pro rata for the amount of data i choose to use till the beginning of next month!


Now i must wait a week until this is sorted out much to my inconvenience....

More and more i begin to wonder reading the posts on this forum if i have made a horrible decision all together.

 

[SaiyanZ]

Don't see a problem with the pro rata data. Coun't youreself lucky that they activated your sim so quickly. I'm still waiting for activation after almost a week.

 

[NeonNinja]

/shrugs.

 

[Vis1/0N]

I signed up a day or two after TheBrad and was given 2238MB. I received my first invoice and am trying to make sense of it.
Post-paid Promo Data 6G R1171.67
Internet 5 Promo Discount R926.23 Cr
Subtotal ( Recurring Monthly Fees) R245.44

Well, at the pro rata data it would be roughly R45 ( given that 10GB = 10240MB maybe, 2238/10240*R199=R43.50 or 2238*R0.019 = R42.52) & charges for December would be R199 giving R24x. Am I on the right path in my calculations? The "Recurring Monthly Fees" confuses me. I know I signed a contract at R199*24months, I don't know why the discount calculations have to be there.

 

[Speedster]

I signed up a day or two after TheBrad and was given 2238MB. I received my first invoice and am trying to make sense of it.
Post-paid Promo Data 6G R1171.67
Internet 5 Promo Discount R926.23 Cr
Subtotal ( Recurring Monthly Fees) R245.44

Well, at the pro rata data it would be roughly R45 ( given that 10GB = 10240MB maybe, 2238/10240*R199=R43.50 or 2238*R0.019 = R42.52) & charges for December would be R199 giving R24x. Am I on the right path in my calculations? The "Recurring Monthly Fees" confuses me. I know I signed a contract at R199*24months, I don't know why the discount calculations have to be there.

My guess is they've charged you pro-rata for the first month plus R199 for the second month for the total of R245.44.

 

[Telkom]

I signed up a day or two after TheBrad and was given 2238MB. I received my first invoice and am trying to make sense of it.
Post-paid Promo Data 6G R1171.67
Internet 5 Promo Discount R926.23 Cr
Subtotal ( Recurring Monthly Fees) R245.44

Well, at the pro rata data it would be roughly R45 ( given that 10GB = 10240MB maybe, 2238/10240*R199=R43.50 or 2238*R0.019 = R42.52) & charges for December would be R199 giving R24x. Am I on the right path in my calculations? The "Recurring Monthly Fees" confuses me. I know I signed a contract at R199*24months, I don't know why the discount calculations have to be there.

Hi
You are charged pro rata for the first month.
Please note you are also charged a once off connection fee (for the first month).
If you want a more detailed explanation, please email us on [email protected].
Thank you
8ta