Degrading Telkom LTE Uncapped speeds

[Sneeky]

The ship took a detour, but its ok, I could easily live with this in the evening.

Just not this.

 

[Sneeky]

 

[marhsava]

Any idea what's causing those speeds? , how far away are you from the tower ?

 

[RichardG]

Switch off your router for 5 minutes until you kicked out to the tower you connected to, then try again. Maybe the tower you connected to is situarated.. Happen in my area. Have you lodged a ticket

 

[Sneeky]

Any idea what's causing those speeds? ,

Yes, telkom lies and BS

how far away are you from the tower ?

Line of sight, no more than 1km as pointed out buy the telkom technician to myself.
For reference
http://mybroadband.co.za/vb/showthr...als-So-Far?p=17597850&viewfull=1#post17597850

 

[Saba'a]

You see, I just don't have the patience for this telkom run around anymore.
Been down this road before.

I will be happy just to exit the service, actually, I would be happier to have some recourse for the lack of provision.

It wont help them coming to my house, unless my house moves to mars during 1900-2300 ish. Its in the same place it always is, and everything works fine then, but somehow they will tell you its your pc and your router and your this and that.

Nah.
Someone enlighten me on what they are legally compelled to provide as a minimum.
That is the starting point.

If the above is 'legally acceptable' on LTE, then fine, Im starting an ISP company with dialup internet backbone from these jobo's, and will sell to a million people at R1 uncapped. 24 month contract of course.

Report to ICASA the lack of communications service.

 

[darrencon]

Sitting with 0.3mbos in Northriding again this evening on uncapped. Been complaining to Telkom for 3 months, logged calls, phoned 180 customer services dozes of times emailed 180@telkom, Tweeted, complained twice on hellopeter, spoken to many team leaders, escalated calls dozens of times and even went to a store and got detials of regional manager and sent him emails Eventually after 3 months and two technicians taking readings, they say signal and coverage is good, but packet loss is causing slow speeds and tower is at fault, tower is being upgraded.
Now we will see how long that takes. Waiting, again, for them to give me an answer on ETR.

I have some info on this issue. I sent you a PM

 

[SaiYaN]

Hey bud. I experience the exact same as you. What tower you on?
Mine is 274*8498177
Yesterday night was Bareable for me as well

 

[grantbu123]

Thanks, much appreciated

 

[Sneeky]

 

[Saba'a]

Network communication issues. Will try again.

 

[Saba'a]

And now 45mbps. Nutcase service. Within 1 minute

 

[Sneeky]

Sweet baby jesus. Who's feet do I have to lick here.

 

[marhsava]

Sweet baby jesus. Who's feet do I have to lick here.

lol Telkom ..

 

[Sneeky]

Thats what 5 bar signal line of sight gets you from Telkom.

Still no reply to my pm to @TelkomZA either.

 

[Sneeky]

RSSI (dBm): -55.0
RSRP (dBm): -77.0
RSRQ (dB): -6.0

 

[Dan C]

Thats what 5 bar signal line of sight gets you from Telkom.

Still no reply to my pm to @TelkomZA either.

Charl has left, not sure who else is behind TelkomZA.

 

[Sneeky]

Charl has left, not sure who else is behind TelkomZA.

Thx. Busy testing my constitution on thr phone with Telkom.
Very friendly agents and logging a call.

edit: Got cut off, they did phone back and have a case number, so lets wait and see now.

 

[Sneeky]

Another question please.
How do I identify the tower no with the std telkom router (B593s-601)?

 

[Saba'a]

Thx. Busy testing my constitution on thr phone with Telkom.
Very friendly agents and logging a call.

edit: Got cut off, they did phone back and have a case number, so lets wait and see now.

Oh thought they only work until 18pm or 20pm latest?