Degrading Telkom LTE Uncapped speeds

Anyone here having these issues in centurion?

I have 5 bars on my router. During the day its fine...but at night a dial up modem could compete. I have logged numerous calls. It doesnt help. They want to come and test my router but im like i have 5 bars and during the day its fine and i just get silence. then they simply close the case.

It started at the beginning of this year if i remember correctly. only time my internet is usable is during the day and after 11pm. Strange thing is that speeds to CT are always always 100times better during these times. I get pings to JHB at 150 to 200 and at the same time ping to CT are at 60.

It always happens around 6pmish as well. So basically when i want to use the internet when i get back from work hahahahha. I feel helpless tbh
 
Fracture_SA said:
Anyone here having these issues in centurion?

I have 5 bars on my router. During the day its fine...but at night a dial up modem could compete. I have logged numerous calls. It doesnt help. They want to come and test my router but im like i have 5 bars and during the day its fine and i just get silence. then they simply close the case.

It started at the beginning of this year if i remember correctly. only time my internet is usable is during the day and after 11pm. Strange thing is that speeds to CT are always always 100times better during these times. I get pings to JHB at 150 to 200 and at the same time ping to CT are at 60.

It always happens around 6pmish as well. So basically when i want to use the internet when i get back from work hahahahha. I feel helpless tbh
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I'm suddenly also experiencing this in Durban. Initially I thought is was routine maintenance on the tower and was picking up another tower, but now I've checked and it's the same tower. My speeds degenerate from 40mps to 2MPs down and 1 up from 18:30 despite signal and signal stat's remaining the same. Not sure what to do!
 
Tonight

Capture.PNG

I'm seriously, seriously getting fcking agitated. Now Telkom is sending a technician tomorrow to check my connection, WHAT IS THE FSE GOING TO DO?, the problem is not on my router or my connection, it works 110% during the day and turns to absolute sht at night, this has NOTHING to do with my router. This is the freaken tower, go and investigate the tower FFS.
 
Lament said:
Tonight

View attachment 366339

I'm seriously, seriously getting fcking agitated. Now Telkom is sending a technician tomorrow to check my connection, WHAT IS THE FSE GOING TO DO?, the problem is not on my router or my connection, it works 110% during the day and turns to absolute sht at night, this has NOTHING to do with my router. This is the freaken tower, go and investigate the tower FFS.
Click to expand...


image.png

So for months I had crap speeds ( as slow as yours) between 7:30pm and 9:30pm I think it lasted bout 2months and then things changed
My router even had an update ota

My signal is poor compared to others, 4bars:
-84dBm
+8db
So I'm happy with the speeds wish I could get better signals would be amazing speeds

So best to report the issue once they know which towers are the issue they should eventually sort them out
 
So the technician was there today (unfortunately im at work), but he did his tests and according to him the problem is to many people connect to the Tower and the traffic is to high at night, once there are enough complaints they will install a new tower, i mean what the actual fck, how is this my problem, how can this be acceptable?, i'm a paying customer for a LTE service, how can they sell something they don't have the infrastructure for??, now im in a 2 year contract with this POS internet.
 
Lament said:
So the technician was there today (unfortunately im at work), but he did his tests and according to him the problem is to many people connect to the Tower and the traffic is to high at night, once there are enough complaints they will install a new tower, i mean what the actual fck, how is this my problem, how can this be acceptable?, i'm a paying customer for a LTE service, how can they sell something they don't have the infrastructure for??, now im in a 2 year contract with this POS internet.
Click to expand...
Lament
the tech told me the exact same thing, if enough people complain then they will do something about! it this is really ridiculous
 
I took my router (with SIM) for a spin and plugged it in at a couple of places a few blocks away from where we normally use it. Speeds were up at around 40Mbps, so it's definitely an issue with the tower we connect to. C'mon Telkom - you can do better!
 
ASA might help but ICASA is obligated to ensure these guys provide the service.
 
I agree tonight is piss poor again unable to even play a 30 second clip on you tube without it stuttering.
 
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