Device is currently offline

Bender004

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Jan 20, 2021
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Need some help fixing the problem with rain stating the device is currently offline. my modem is working fine but I haven't had internet access for about a day now and I'm not getting any feed back from online support any Idea on how to resolve this issue ?
 
That means the tower is offline ... not the router ...
 
Need some help fixing the problem with rain stating the device is currently offline. my modem is working fine but I haven't had internet access for about a day now and I'm not getting any feed back from online support any Idea on how to resolve this issue ?
I also have that message on my dashboard since yesterday, yet I have full signal and the usual 0.01Mbps speeds.
 
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