Did not get my monthly bandwidth?

I managed to knock back a gig in that time.

What programs/services were running at the time?

Description Data (MB)
Downloaded 699.12 MB
Uploaded 279.97 MB
Total 979.08997 MB
Remaining 3010.45 MB
Purchased 0.0
Carried over 0.0
 
Something is serrrriiiyasly wrong with the bandwidth counting system Shaun, I did an additional 270mb to that 970 and somehow moved up from a false reading of 2.2 to 2.8. There seems to be an exponential problem of it seeing 1 meg as 2 or more megs...............well either that or it's just haywire........I really can't put my money on either but I sure don't want another "Your account has been suspended" alert later in the month when I barely used any of my bandwidth at all. (Which is the only reason this really bothers me as I live on the softcap)

(Also note that these downloads are via http and so there is no contributing upload aside from the minimal browsing related whatnots)
 
Hi

Our guys at the iBoss team are on this one.

Lets see what culminates through the evening.

Please check again in the morning.
 
Some thing is seriously wrong with the usage system. On my moms 2gig account 1.5gigs have been used while the pc was off but more surprisingly she still has 1.5gigs remaining :confused: Sure 3gigs a month on a 2gig package would be nice but only if half of the bandwidth doesn't go poof and disappear :p
 
Your data usage for this month
Description Data (MB)
Downloaded 720.21 MB
Uploaded 37.48 MB
Total 757.69 MB
Remaining 7657.94 MB
Purchased 0.0
Carried over 2916.7865

Might've used as much as 300MB, definitely not 757MB :erm:

Will check tomorrow morning.
 
Downloaded 130.13 MB
Uploaded 15.9 MB :eek:
Total 146.03 MB
Remaining 926.98 MB
Purchased 0.0
Carried over 500.0


i ain't uploaded diddly!!!!
FAIL @ IBURST!!! :mad:
 
I'm on a 1000MB/1GB package.....

Description Data (MB)

Downloaded 157.17 MB
Uploaded 22.45 MB
Total 179.62 MB
Remaining 934.19 MB
Purchased 0.0
Carried over 0.0
 
Yup but the way I-Burst calculate that data is completely inaccurate, that's where the problem is..... Problem still there by the way, any news from I-Boss?
 
Morning all.

Please check after 14h00 today and let me know if the totals are still incorrectly displyed.

Thanks
 
There is a solution to this whole problem and its a very simple solution. iBurst could just give everyone uncapped access. This way there would be no need for the usage tracking system:rolleyes:
 
Downloaded 6089.38 MB
Uploaded 295.82 MB
Total 6385.1997 MB
Remaining 211.33 MB
Purchased 0.0
Carried over 0.0

Still wrong, this is impossible.....
 
Hi guys.


If you did not get your 250mb allocation for electronic billing please call the contact centre. The guys are ready for assisting clients in this situation.

Thanks for your understanding.
 
Your data usage for this month
Description Data (MB)
Downloaded 511.82 MB
Uploaded 43.47 MB
Total 555.29004 MB
Remaining 7731.49 MB
Purchased 0.0
Carried over 2916.7865

Mine's fixed :)
 
Yup as of a little while ago it seems mine is too. Showing 2.3gb like I expected.......I just hope this problem is gone for good this time around.
 
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