DigiChilli January Status and feedback

I also can't authenticate... I paid by credit card... Can anyone please help me out, or give me any advice what to do??? shouldn't the payment be withdrawn automatically come new month??? I've tried to phone and also I've send emails no luck... PLEASE HELP!!!
 
BlooDBatH said:
I also can't authenticate... I paid by credit card... Can anyone please help me out, or give me any advice what to do??? shouldn't the payment be withdrawn automatically come new month??? I've tried to phone and also I've send emails no luck... PLEASE HELP!!!
Click to expand...

Try asking for a refund. Oh, wait--that's just as fun.
 
BlooDBatH said:
I also can't authenticate... I paid by credit card... Can anyone please help me out, or give me any advice what to do??? shouldn't the payment be withdrawn automatically come new month??? I've tried to phone and also I've send emails no luck... PLEASE HELP!!!
Click to expand...

try to PM dave and choose the option to send a mail to him. they normally get back to one. they seem to be sorting all issues out slowly one by one.
 
Okay, my DC has been down for almost an entire day now.

I've had the DC acc for 7 days and used it for 1.
So I get to use the service I paid for once every week... I guess the question is now, will I get R300 worth of internet usage in 4 days a month?
 
absk300 said:
try to PM dave and choose the option to send a mail to him. they normally get back to one. they seem to be sorting all issues out slowly one by one.
Click to expand...

Thanks absk300, I did so... I hope this gets sorted. Gotta say I was okay with the speeds sucking (ok not really, but at least it worked) but this was really a big blow, I hope I don't have to go through this every NEW MONTH!?:wtf:
 
I am still unable to login. Have tried to complete the request form on there website but got some script error.
I then send them a mail.
Got a mail back with the following :




From: admin of website <[email protected]>
Date: Fri, 8 Jan 2010 17:40:43 +0200
Subject: Your details on website.com
To: d*****@key***.co.za

Dear user!
Thank you for using our services on mysite.com.
Your details are the following:

Field name Data
Field 1 Here you should insert dynamic variable
Field 2
Field 3



P.S. Please do not answer on this e-mail. It has been generated automatically.





I don't know. But I hope they get the e-mail I sent them.
 
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BlooDBatH said:
I also can't authenticate... I paid by credit card... Can anyone please help me out, or give me any advice what to do??? shouldn't the payment be withdrawn automatically come new month??? I've tried to phone and also I've send emails no luck... PLEASE HELP!!!
Click to expand...

I am having an authetication issue... its happening to many people so its not only you even tho their site says operational

absk300 said:
DIGI is running smoothly again my side.
Click to expand...

Well there is a 1st i havnt had DC internet since yesterday morning

I am trying so hard to purchase for next month but the joys of having uncapped is tearing me into two place im really praying that this gets sorted this month :confused::(
 
Stillie said:
I am having an authetication issue... its happening to many people so its not only you even tho their site says operational



Well there is a 1st i havnt had DC internet since yesterday morning

I am trying so hard to purchase for next month but the joys of having uncapped is tearing me into two place im really praying that this gets sorted this month :confused::(
Click to expand...

1+

At the moment I don't have any joys... hopefully this gets sorted out... Also I'm not sure if it is something with the payments or not, because I read here, that some people had to send there proof of payments because there is an issue with the payments or something... Anyway, We can only hope to get this DC going, Now I'm gonna forget about this... Get Drunk and Listen to Death Metal!!! Hell Yeah \m/
Rock on!:p :rolleyes:
 
What really gets me is the fact that there is not a word from anyone at DC. I know they are probably trying their best to sort the issues out but an update of some sort would be great, how much time could that take. Now we're all sitting wondering if our accounts has been suspended.
:mad::mad::mad:
 
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