Discovery Bank

Axen

Well-Known Member
Joined
Mar 8, 2011
Messages
169
Anyone seen this mail before?
Does anyone know what an "ID status issue" implies? The call center agent didn't know.

707847
 

Charlesjjm

Expert Member
Joined
Dec 2, 2014
Messages
1,186
Anyone seen this mail before?
Does anyone know what an "ID status issue" implies? The call center agent didn't know.

View attachment 707847
Never seen this before. Maybe you're dead...

Try this, otherwise you may have to go in and find out what the problem is:
 

Axen

Well-Known Member
Joined
Mar 8, 2011
Messages
169
Never seen this before. Maybe you're dead...

Try this, otherwise you may have to go in and find out what the problem is:
I hope not. :ROFL:

The track and trace tool is temporarily (permanently down)
 
Last edited:

glennhurlow

Well-Known Member
Joined
Jan 12, 2011
Messages
111
Just a heads up in case you need this: Discovery Bank are not able to accept foreign currency receipts yet. But not to worry, because "Senior Management are working on the issue"!
 

vancity33

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Joined
Jun 29, 2014
Messages
481
How do some of you actually get personalised goals?? It's been two weeks now and the only thing I have to do is complete my retirement assessment? They say at the start of each month you are supposed to receive up to two personal goals....
 

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
25,508
How do some of you actually get personalised goals?? It's been two weeks now and the only thing I have to do is complete my retirement assessment? They say at the start of each month you are supposed to receive up to two personal goals....
There suppose be one to have some savings, I had the savings goal and retirement assessment.
 

t_girl

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Joined
Jan 26, 2009
Messages
444
One of my goals is to watch the financial education videos, but while I watch I get logged out of the app and it doesn't register that I watched the video...
 

twr

Expert Member
Joined
Oct 14, 2008
Messages
1,932
I had goals set and I achieved for July and August but I see nothing has been set for September? Just me?
 

amabacha

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Joined
Oct 1, 2007
Messages
356
Miles might be back sooner than we thought.

It's been there all along. Basically just the miles earned on the old credit card which you can still use. But earning new Miles is on hold till the new Miles aka e-money launches - supposedly in September
 

twr

Expert Member
Joined
Oct 14, 2008
Messages
1,932
It's been there all along. Basically just the miles earned on the old credit card which you can still use. But earning new Miles is on hold till the new Miles aka e-money launches - supposedly in September
Discovery said replying to someone's Facebook post that it will be later in the year so I replied mentioning that they previously said September
 

Axen

Well-Known Member
Joined
Mar 8, 2011
Messages
169
Update on this one, just spoke with another call center rep.
This mail was sent to a number of people in error on Monday. They're working to resolve and resend the correct mail.

Anyone seen this mail before?
Does anyone know what an "ID status issue" implies? The call center agent didn't know.

View attachment 707847
 
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