Discovery Bank


I realised you need to be logged in....guess they don't want new clients knowing it before they sign up.

If I sign in I can only see my vitality not the bank. I have no online banking portal when signed in.
 
If I sign in I can only see my vitality not the bank. I have no online banking portal when signed in.
Theres no online bank portal for anyone just the tab that says bank and https://www.discovery.co.za/bank/faqs-and-tips - a section called Average Monthly Spend and Spend Levels.

Dont worry you not missing much, all that has facts and figures are the tables. The rest is like we look various things like your Your Vitality Money status - blah blah.
 
How can they just show for Platinum based on having a suite account, what about those on Gold with no full banking? Ive been with them for two months and ive been more frustrated than anything
 
Is there a way to check your current average spend on their website or app?
No that's the thing, it's so difficult to track what they calculate be your cash back to be

It would be so nice to see which of your purchases and swipes qualify, for eg I read somewhere that transactions below R75 at bp and shelll don't qualify for cash back.
It would be nice at the beginning of the month to show what spend band you were on the month before
 
Anyone seen this mail before?
Does anyone know what an "ID status issue" implies? The call center agent didn't know.

View attachment 707847
A friend of mine had this issue when applying to Capitec. You basically have to go in to Home Affairs and find out what the issue is. The bank does a query with their database somehow and it just returns that there's a problem.

In his case Home Affairs decided that he was illegally in the country, despite being a citizen (go figure). I made a thread about it a while ago but it seems to have disappeared. The short version is, you may just need to kick up a stink at Home Affairs until someone helps you get sorted out.
 
How can they just show for Platinum based on having a suite account, what about those on Gold with no full banking? Ive been with them for two months and ive been more frustrated than anything
Here is the table for the gold suite, nothing about credit cards only though.

Spend levelHealthyFood rewardsHealthyGear & HealthyCare rewardsFuel rewardsFlightsGym rewards
R12,500+15%30%10%15%25%
R10,000 - R12,50012.5%25%8%12.5%20%
R7,500 - R10,00010%20%7%10%17.5%
 
I assume this also includes debit orders and efts? Swiping that amount on a card is rediculous
 
Putting it all together
Spend levelHealthyFood rewardsHealthyGear & HealthyCare rewardsFuel rewardsFlightsGym rewards
R40,000 +
50%​
50%​
15%​
40%​
25%​
R35,000 - R40,000
42.50%​
50%​
15%​
35%​
25%​
R30,000 - R35,000
35%​
50%​
15%​
30%​
25%​
R25,000 - R30,000
27.50%​
50%​
15%​
25%​
25%​
R20,000 - R25,000
20%​
40%​
12.50%​
20%​
25%​
R15,000 - R20,000
17.50%​
35%​
11%​
17.50%​
25%​
R12,500 - R15,000
15%​
30%​
10%​
15%​
25%​
R10,000 - R12,500
12.50%​
25%​
8%​
12.50%​
20%​
R7,500 - R10,000
10%​
20%​
7%​
10%​
17.50%​
 
Putting it all together
Spend levelHealthyFood rewardsHealthyGear & HealthyCare rewardsFuel rewardsFlightsGym rewards
R40,000 +
50%​
50%​
15%​
40%​
25%​
R35,000 - R40,000
42.50%​
50%​
15%​
35%​
25%​
R30,000 - R35,000
35%​
50%​
15%​
30%​
25%​
R25,000 - R30,000
27.50%​
50%​
15%​
25%​
25%​
R20,000 - R25,000
20%​
40%​
12.50%​
20%​
25%​
R15,000 - R20,000
17.50%​
35%​
11%​
17.50%​
25%​
R12,500 - R15,000
15%​
30%​
10%​
15%​
25%​
R10,000 - R12,500
12.50%​
25%​
8%​
12.50%​
20%​
R7,500 - R10,000
10%​
20%​
7%​
10%​
17.50%​
Well I'll be getting zero back then,I don't spend more than R7000 on my cc, this sucks
 
Does completing your Money Goal improve your Vitality Money status over a period of time?
 
It shows the maximum you could with Vitality Money Diamond and your spend matching those bands
 
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