Discovery Vitality [2018]

Method said:
Anyone else having difficulties with getting workout points? Specifically using Apple Watch?
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Having trouble viewing my points breakdown for the week so far, about 200 points less than I should have...Am on Garmin.
 
From their website: Open issue

03-01-2018: Delay in point allocation
There is currently a delay in the allocation of points. We are working on having this resolved as soon as possible and apologise for any inconvenience caused.
 
krycor said:
My device is two years old.. thinking of trading in and getting a new cellular one(in US) & getting a new(WiFi one) contract/Discovery for her.

Although not entirely sold on the idea just yet.. partly because the only advantage the watch offers is pedometer (your phone does this) & hr for 80%.. at gym. She doesn’t do the cardio so..
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With no local SP supporting the cellular it would be a waste.
 
Cray said:
From their website: Open issue

03-01-2018: Delay in point allocation
There is currently a delay in the allocation of points. We are working on having this resolved as soon as possible and apologise for any inconvenience caused.
Click to expand...

Thanks man. I'm using my Apple Watch for the first time for workouts because my Garmin's strap broke and can't be replaced >.< Thought maybe I did something wrong.
 
If one sends them a screen shot on Friday for the workout, will it be allocated before the end of the cycle to achieve your weekly goal? Cause it's not our fault it can't sync so we shouldn't be penalized, yet they can take days to allocate points, I still can't link my TomTom device
 
twr said:
If one sends them a screen shot on Friday for the workout, will it be allocated before the end of the cycle to achieve your weekly goal? Cause it's not our fault it can't sync so we shouldn't be penalized, yet they can take days to allocate points, I still can't link my TomTom device
Click to expand...
You will get your weekly goal and active rewards, even if they only allocate the points after your cycle has ended. This happened to me a few weeks ago
 
Method said:
Thanks man. I'm using my Apple Watch for the first time for workouts because my Garmin's strap broke and can't be replaced >.< Thought maybe I did something wrong.
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You can buy another strap for your Garmin from Navworld. I paid R400 for the strap for the Vivosmart HR.
 
All my point now reflect correctly..looks like they where just a bit slow...
 
Luben said:
You can buy another strap for your Garmin from Navworld. I paid R400 for the strap for the Vivosmart HR.
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I have an old Forerunner 210. The strap is part of the whole watch and they don't sell it separate :(
 
from their website
04-01-2018: Device workouts
Due to scheduled maintenance that will take place between 16:00 to 21:00 on Thursday, 4 January 2018, there will be a delay in the processing of device workouts, device linking and de-linking will be unavailable. We apologise for the inconvenience.
 
I see my Suunto workouts haven't synced since Monday, and I did workouts on Wed and Thur. My wifes S-health workouts did not go through either. I have not been impressed with Discoveries tech as their app keeps asking for a password too often.
 
krycor said:
Hrm.. not sure. MNOs should support it or so they’ve claimed prior to going quiet on the issue
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I believe they stated it wouldn't be supported which is why Core hadn't bothered bringing them in.

It not being sold here should say it all.
 
Ejeckt said:
New member here. Trying to make sense of this whole thing. Would appreciate it if someone could shed some light on a few things for me.

Mainly now trying to figure out what the status (bronze, silver, gold) is for. I see there's discounts for flights and extra miles earn multipliers for using the Discovery Credit Card. Anything besides that? From what I understand, the 25% cashback for healthy food and HealthyCare things is dependent on doing the vitality age survey and the health assessment, and not on the status level.

For the Discovery CC, on gold status it looks like you get +/- 3.5% back in discovery miles for shopping at one of six stores or some % cashback from other stores (which I don't really use). My current payment card gives me around 4% cashback (and then I use FNB for 15% eBucks for fuel) and is accepted at all the same stores that earn discovery miles (plus WW :)) except Totalsports and Sportsmans Warehouse.

Looking at the fees for the discovery CC, doesn't really make sense for me to get it until Diamond level (unless I start needing to fly a lot)

More or less correct?

And wealth :p
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The CC gets you Discovery Miles on your spend, cash back on the cruise ship partner and boosts the hotel benefit to 50% from 35%.


Ejeckt said:
Ah, so being in a higher status tier has benefits for other discovery products like life insurance?

I'll definitely try for gold but it's nice to know I don't need to desperately try and attain it asap.
Click to expand...

If you choose to integrate your long term or short term insurance, or certain investments with your health plan and Vitality, you get premium discounts and added savings dependent on your Vitality status
 
Azteca said:
I see my Suunto workouts haven't synced since Monday, and I did workouts on Wed and Thur. My wifes S-health workouts did not go through either. I have not been impressed with Discoveries tech as their app keeps asking for a password too often.
Click to expand...

There must definitely still be an issue then
 
Azteca said:
I see my Suunto workouts haven't synced since Monday, and I did workouts on Wed and Thur. My wifes S-health workouts did not go through either. I have not been impressed with Discoveries tech as their app keeps asking for a password too often.
Click to expand...

Suunto? :wtf:
 
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