Discovery Vitality [2019]

[Aharon]

Dangit you were right.. Totally forgot to spend them on something

I now spend on each Wednesday if it's expiring.burnt my paws once

 

[CuriouS]

I have a Huawei Watch 2, and a Samsung S7 Edge and have been struggling with exercise syncing ever since I joined Vitality in December.

First, Samsung Health was causing issues with my profile because it was linked to my Vitality Open profile.

Then with the recent addition of Huawei devices, I linked my watch, and it synced! But only steps, and no exercises. I have to send screenshots in every time.

Does anyone know if the specific exercise affects whether it syncs with Discovery? I have been doing stationary cycling, and I see that that doesn't sync with Google Fit either, so I'm wondering if that's possibly the issue...

Have no idea what to do, because I can't speak to anyone who actually understands what's going on... Their phone and email support is pretty bad, and would rather send a copy-paste reply without actually responding to what I ask...

 

[vancity33]

I now spend on each Wednesday if it's expiring.burnt my paws once

I got burnt twice. Forgot to play the gameboard on two occasions

 

[Recallza]

Tho chocolate is worth R20. 99 at pick n pay yet vitality make you use 25 points. Not a good deal

Lol, you aren't buying the points. 25 points still = R0, at minimum it's equal to one weekly goal

 

[vancity33]

I have a Huawei Watch 2, and a Samsung S7 Edge and have been struggling with exercise syncing ever since I joined Vitality in December.

First, Samsung Health was causing issues with my profile because it was linked to my Vitality Open profile.

Then with the recent addition of Huawei devices, I linked my watch, and it synced! But only steps, and no exercises. I have to send screenshots in every time.

Does anyone know if the specific exercise affects whether it syncs with Discovery? I have been doing stationary cycling, and I see that that doesn't sync with Google Fit either, so I'm wondering if that's possibly the issue...

Have no idea what to do, because I can't speak to anyone who actually understands what's going on... Their phone and email support is pretty bad, and would rather send a copy-paste reply without actually responding to what I ask...

I am aware that you have to give permissions for what data discovery takes from your phone. Steps, heart rate, exercises, etc. are all separate categories. Have you give permission for all?

 

[vancity33]

Lol, you aren't buying the points. 25 points still = R0, at minimum it's equal to one weekly goal

Still tho, you could have got the R100 woolies voucher for 100 points (if you had the points) and bought the chocs for cheaper. 1 point = 1 rand. Anything less is not a good deal.

 

[Aharon]

I do dischem vouchers and they are stackable!

 

[hj2k_x]

My vitality drive rewards are still not showing on the app but this week it said I achieved the goal and I got the notification and a spin on the board

 

[CranialBlaze]

Lol, you aren't buying the points. 25 points still = R0, at minimum it's equal to one weekly goal

Considering 25 points gets you a R25 coffee, I'd say intrinsically it's worth R25.

Lets consider that also for 100 points you can get R100 voucher and for 500 points a R500 voucher, therefor realistically the value of a point is R1 so to spend R25 on something that costs R21 is silly.

Sure you do have a point on not paying for the points with cash, but you have earned them through sweat, we could even argue its payment in lei of sweat equity. You did the exercise and quite literally sweated and in turn were awarded points, while quite frankly R25 for at least 90 minutes of work I think lines up with current minimum wage, not really a fare wage considering most people on here probably don't earn minimum wage but hey...

 

[CuriouS]

I am aware that you have to give permissions for what data discovery takes from your phone. Steps, heart rate, exercises, etc. are all separate categories. Have you give permission for all?

Yip! Have tried all of that.

 

[Masu]

Long story short, i did my Vitality test at Dischem and my BP and Cholesterol scores were outside of the desired range, so I only scored 10,000 out of the possible 22500 points. If I re-take the tests at my own expense and then if in range they will award me the points?

Regarding the cholesterol I am thinking of doing a proper blood test at Pathcare. Will Discovery accept those results in terms of points awarded?

https://www.discovery.co.za/vitality/vitality-health-check
View attachment 621252

I am 62 yrs old female. 170 cm tall and 65 kgs. I'm fairly slim, but my waist measurement is 86cm so I lose vitality points. I have a flat stomach and am not fat, but I've had 4 children so I do not know how they can expect me to have a tiny waist in order to not lose points.

 

[krycor]

I am 62 yrs old female. 170 cm tall and 65 kgs. I'm fairly slim, but my waist measurement is 86cm so I lose vitality points. I have a flat stomach and am not fat, but I've had 4 children so I do not know how they can expect me to have a tiny waist in order to not lose points.

Discovery has ‘generalized’ numbers which don’t meet everyone’s situation. To get this past you’d have to speak to a consultant who actually follows through such that they can log a special case.. eventually you will need to get a doctor who says that’s it’s normal for you and then the deviation is recorded accordingly and points fixed (with one or two hiccups because Discovery suck at IT).

And then the new year happens and the battle restarts pending what they change on the platform.

 

[Fcon_Vpro]

Discovery has ‘generalized’ numbers which don’t meet everyone’s situation. To get this past you’d have to speak to a consultant who actually follows through such that they can log a special case.. eventually you will need to get a doctor who says that’s it’s normal for you and then the deviation is recorded accordingly and points fixed (with one or two hiccups because Discovery suck at IT).

And then the new year happens and the battle restarts pending what they change on the platform.

Which consultant is that? Just a normal vitality call centre consultant?

 

[Koosvanwyk]

Quick one, anyone who can confirm if the Galaxy Watch is compatible with Vitality. I see only the Gear is listed on Discovery website but not its replacement (the Galaxy Watch). My understanding is that the Gear syncs to Vitality through the Samsung Health app. In theory the Galaxy Watch should work in the same manner

 

[jman]

Quick one, anyone who can confirm if the Galaxy Watch is compatible with Vitality. I see only the Gear is listed on Discovery website but not its replacement (the Galaxy Watch). My understanding is that the Gear syncs to Vitality through the Samsung Health app. In theory the Galaxy Watch should work in the same manner

Yeah it'll work just fine through the Samsung health app

 

[ros_b]

I am 62 yrs old female. 170 cm tall and 65 kgs. I'm fairly slim, but my waist measurement is 86cm so I lose vitality points. I have a flat stomach and am not fat, but I've had 4 children so I do not know how they can expect me to have a tiny waist in order to not lose points.

I'm 47, female - and have identical numbers to you! I was astounded at how far out of "acceptable" range my waist circumference is - and I haven't had any kids! But I don't think you lose pts for the waist circumference. I got 20000 pts for "5 VHC outcomes in range" plus 2500 pts for "Completing all VHC tests".

 

[fruitbat]

Booked my holiday.
35% off hotel, flights and car hire.

Only negative is I missed the flight booster as it’s 4 weeks from now :-(

Next time will make sure it’s at least 6 weeks to be able to enable flight booster. This wasn’t clear to me until after I tried to enable it when I got the error message. I thought it meant I had to do 6 weeks of goals before I start getting cash back.

As a matter of interest. Anyone with small kids used flight booster? Do you get any cash back for your kids flights? Or is it just the adults? Or just the main member?

Got back from my holiday at sun city - was great and mid week was pretty quiet. Just want to say... wife didn’t like the family room I booked. So she went to the front desk and organized a bigger room - that also had a sleeper couch for the kids to share at only 200/night more. So it does seem that you still keep the same rate if you “upgrade” at the resort. It doesn’t do some weird kind of conversion considering the 35% off.
This is just an FYI Incase someone is curious...

 

[ros_b]

Discovery pays for a mammogram every two years and a pap smear every three years. I recall in the past, I would get points for these screenings every year - they would be credited on January 1st. I haven't received any points this year. Does that mean I'm due to do them this year? I definitely had a pap smear last year but it turns out that I'd had one two years before (2016) so I ended up having to pay for the one last year. So does that mean my last one (2018) doesn't "count" and I'm due for one this year since it's three years since the last one they paid for (2016)? Is there any way I can check when I did these tests according to Discovery?

 

[Aharon]

Discovery pays for a mammogram every two years and a pap smear every three years. I recall in the past, I would get points for these screenings every year - they would be credited on January 1st. I haven't received any points this year. Does that mean I'm due to do them this year? I definitely had a pap smear last year but it turns out that I'd had one two years before (2016) so I ended up having to pay for the one last year. So does that mean my last one (2018) doesn't "count" and I'm due for one this year since it's three years since the last one they paid for (2016)? Is there any way I can check when I did these tests according to Discovery?

Easiest is to phone, otherwise download claims history

 

[StrontiumDog]

Got back from my holiday at sun city - was great and mid week was pretty quiet. Just want to say... wife didn’t like the family room I booked. So she went to the front desk and organized a bigger room - that also had a sleeper couch for the kids to share at only 200/night more. So it does seem that you still keep the same rate if you “upgrade” at the resort. It doesn’t do some weird kind of conversion considering the 35% off.
This is just an FYI Incase someone is curious...

So it would have been much more expensive for the upgrade at normal rates? Maybe too complicated for them to undo the 35% off