So. The dishwasher was at a repair place for a week, they brought it back saying the lower spray arm was replaced. Tested it at home, still no improvement. They tested it in the laundry, and it apparently works fine. They say there's not enough water pressure at the kitchen tap. I have a plumber coming Wednesday, so I'll get them to check. Not sure how the kitchen sink tap has plenty of pressure, but the dishwasher tap, off the same pipe, doesn't. And I would have thought the pump in the dishwasher supplies the pressure, not the tap pressure.