dessertrat
Active Member
As a last resort, but saying this; Fedex/ Aramex is even worse for international parcels. Could be customs related. 30 days plus after arriving in country. Extra fines for misrepresentation by shipper payable by recipient.
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I use them a lot for parcels from China. As long as you use tracking numbers, I've found the Post Office to be very reliable. The waiting period has also vastly improved in the last few months. My last number of packages have all arrived within a month to six weeks' time, which I think is quite reasonable. Also remember, a lost package is not necessarily the Post Office's fault, sometimes it gets lost before reaching SA. It helps to track your package regularly with the help of a tracking site like 17track dot net. If it gets lost, you'll know where, as it gets scanned at every point along it's journey.
I do use the Post Office for domestic and international parcels but I have stopped, ever since my international parcel was shipped from Cape Town to Polokwane since last year October and it was supposed to be shipped from polokwane to lebowakgomo, when I track the parcel even today it was last scanned at the Polokwane hub...so sometime in June/July I sent an email to the post office and they only responded a month later by saying I must go check the parcel to where it is supposed to be shipped. What's frustrates me is that when I track the parcel it shows its still in polokwane and I don't want to go to the post office for them to tell me that the parcel has not arrived...Do you use the SA Post Office for local or international package delivery? If so, what is your experience?