Does MTN love its customers?

Byakuya said:
No they don't love their customers. They get more new subscribers each year then old ones quitting their service.
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I think many people are pingponging from VC to MTN and vice versa until they find little/no difference or discover unique problems with each.

That's the main problem. Far too little competition.
 
cbrunsdonza said:
The issue with the "Brain Age" service is its subscription method - I'm not prepared to divulge anything more than that as I'm in the industry and will not share knowledge that is not publicly available.
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Sounds to me like you chose not to divulge information, just as MTN chooses not to protect their customers.
 
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