Does Vodacomdirect actually exist?

Did you order online? And what time yesterday? I ordered mine there, two days later a lady called to confirm my ID number and address, Explained everything then day after that i received my phone via courier. So it took 3 days...All thats required is maybe some patience...
 
jannievdberg said:
u prob right,but I lack some patience! I should prob cut them some slack. will see what happens tomorrow. good to hear that u had such quick service.
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:) I know how it feels...I was very eager as well, but kept it all in. :p Hope you get speedy service today! ;)
 
Ok, its been 2 days. no call from them yet and I cannot get through to them...what the hell is wrong with them? Is there just 2 people working there or is the 1000s of people applying for new contracts everyday? whatever.....I think I will visit MTN this afternoon.
 
I visited 3 vodashops when I tried to sign up with vodacom. None of them have ever gotten back to me. Ordered from vodacom direct and they're not big on communication but are fast. You will probably get a visit from a courier with your phone before you get an email confirming your order.
 
I don't have time this week to visit a vodashop and I want the phone asap,so I though vodadirect would be the way to go...but looks like I will have to visit a shop on saturday.
 
Sorry about that Jannie. I have never dealt with Vodacom direct so cant really give a view on them. Perhaps it is advisable to visist a store. This will give you the opportunity to ask any questions you may have regarding choice of handset/contract package and value added services such as sms bundles etc.

Regards:
OC
 
the thing is I know exactly what I want,so theres no benefit in going to the store. just phoned all the vodashops in bloem and none of them have stock anyway of the BB 8520...so vc direct is my only option for now. I just wish they could help me quicker.
 
Out of interest - just how many new Vodacom contracts are signed every day?
 
I ordered last week on the 23th of September.. I still have not received any phone call from them whatsoever.. I have been put on hold for nearly 1 hour and nobody bothers to answer there phone call..
 
RichardG said:
I ordered last week on the 23th of September.. I still have not received any phone call from them whatsoever.. I have been put on hold for nearly 1 hour and nobody bothers to answer there phone call..
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Hi

Pm me the number in question and the ref if you have one.

Regards
VodacomData
 
My answer to the OP: also asked this question.
Have NEVER been able to get through on the phone.
Have sent two requests via their website for them to contact me - over TWO WEEKS AGO!!! - and still heard nothing.
I think they are there to frustrate people into going to Vodashop where you ARE charged the connection and SIM fees..!
 
divv said:
My answer to the OP: also asked this question.
Have NEVER been able to get through on the phone.
Have sent two requests via their website for them to contact me - over TWO WEEKS AGO!!! - and still heard nothing.
I think they are there to frustrate people into going to Vodashop where you ARE charged the connection and SIM fees..!
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I feel exactly the same way! I already placed my order and have a ref nr. I also sent requests through for them to phone me, but nothing as yet. Its day 3 today, so hopefully some1 calls me. There is no use for me going into the vodashop as none of them have stock of what I want.
 
@ Jannie. The next shipment of Blackberry 8520 is scheduled to arrive @ Vodacom warehouse on the 6th of this month. It takes normally 1 - 2 days for Vodacom to book the stock in and dispatch to the stores.
 
Alright, thanks to VD....some1 called me to confirm my application and said it was approved. The phone will be in stock on the 6th Oct and I will be called again on Tuesday to arange delivery.
 
jannievdberg said:
Alright, thanks to VD....some1 called me to confirm my application and said it was approved. The phone will be in stock on the 6th Oct and I will be called again on Tuesday to arange delivery.
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Glad you sorted

Regards
VodacomData
 
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