Dstv Now App, Problems on Hisense Smart TV

I recently bought as UG7 Hisense, and lately i have been experiencing issues with the DSTV NOW. While watching a channel it will just freez or even just go black screen with that circle in the middle of the screen no sound no picture. All other streaming apps works perfectly fine except the DSTV NoW app. It is really frustrating that every time while watching DSTV one has to refresh/ restart the app to continue watching.
 
WilliamSeak said:
I recently bought as UG7 Hisense, and lately i have been experiencing issues with the DSTV NOW. While watching a channel it will just freez or even just go black screen with that circle in the middle of the screen no sound no picture. All other streaming apps works perfectly fine except the DSTV NoW app. It is really frustrating that every time while watching DSTV one has to refresh/ restart the app to continue watching.
Click to expand...
Were you able to get help because I am facing the same problem on my 55A6100 4k UHD
 
I'm also having issues - you can no longer run version 2.3.19 - it forces you to upgrade to the latest version. Over the past few days the latest version (2.5.4) just gets stuck when you exit what you were watching and try to watch a different channel. Then you have to force stop the app and start all over again to watch another channel. I'm so over this crap. Is there a version that still works and if so which one. Please help guys and girls.
 
Ruben224 said:
I was wondering if any one had some advice for me, I recentely got a Hisense Smart TV to watch Netflix etc. NOW my problem is with DSTV Now the TV supports it and came preinstalled, Now my issue/issues are 2 things ANY sport channels do not work that includes all supersport and even the wwe popup channel, The stream starts and after a few seconds it kicks me out to the menu, quality settings do not make a diffrence, and every works fine on my android tv box and phones, Number 2 while streaming, the loading spinner will show up in the middle of the screen, and doesnt go away even though the stream runs perfectly so I have to watch shows with the spinner in the middle of the screen, ANY advice for this , any one have the same problem
Click to expand...
1665428495487.jpg
This is a message I got on my screen, what does this mean? Am I going to have to go buy a new Hisense TV?
 
Hi, Multichoice announced that some of the Hisense and Samsung TVs will no longer be supported, this might mean that your TV is one of the models that the Dstv now app will no longer be supported, and will no longer work.

it's unfortunate that you just bought this new tv, but you may not have to buy a new TV, but consider an android TV stick or TV box
 
Teejaybee said:
I'm also having issues - you can no longer run version 2.3.19 - it forces you to upgrade to the latest version. Over the past few days the latest version (2.5.4) just gets stuck when you exit what you were watching and try to watch a different channel. Then you have to force stop the app and start all over again to watch another channel. I'm so over this crap. Is there a version that still works and if so which one. Please help guys and girls.
Click to expand...
Hi, you should try clearing your TV cache, however this will log you out of the applications, then you can try to upgrade, this might work
 
Vux said:
Hi, you should try clearing your TV cache, however this will log you out of the applications, then you can try to upgrade, this might work
Click to expand...
i have tried clearing cache, delete cookies and even restored factory settings but still no difference.
 
Ntiyiso91 said:
Were you able to get help because I am facing the same problem on my 55A6100 4k UHD
Click to expand...
Im still struggling till today, i managed to get through the engineering team who are constantly working to try resolve the issue. They however did acknowledge that there is an issue with Hisense Smart Tv streaming Dstv now app. Its really frustrating that while streaming the app just freez and buffer and there is nothing you can do.
 
I gave up on my Hisense tv's "smartness" and bought a Skyworth box. All issues solved. Hisense just seem to not get it right. I even had their technician sent to my house at some stage, and it was not only DSTV giving issues. Mine also regularly lost my Netflix log in data and sometimes reset to factory settings by itself. They never could get it quite right. I gave them much too much time and should have demanded a refund. In stead I allowed them to replace the tv, which solved nothing and then let them try fix it till I was fedup and 'solved' the problem with the Skyworth box.
 
Just to be clear are we talking about android tv on Hisense or a Hisense own operating system - I am having issues with android tv on Hisense but not the issues that is being posted here - incidentally how are your managing to talk to MC technicians
 
I gave up on Hisense applications. I just got myself the Google chromecast TV, at least that can access all the applications.
 
Pax said:
I gave up on my Hisense tv's "smartness" and bought a Skyworth box. All issues solved. Hisense just seem to not get it right. I even had their technician sent to my house at some stage, and it was not only DSTV giving issues. Mine also regularly lost my Netflix log in data and sometimes reset to factory settings by itself. They never could get it quite right. I gave them much too much time and should have demanded a refund. In stead I allowed them to replace the tv, which solved nothing and then let them try fix it till I was fedup and 'solved' the problem with the Skyworth box.
Click to expand...
I had Skyworth before and had to switch to Hisense because of a similar issue, the freezing and buffering and then opt for Hisense thinking my problem will be solved... i guess my next stop is LG
 
WilliamSeak said:
I had Skyworth before and had to switch to Hisense because of a similar issue, the freezing and buffering and then opt for Hisense thinking my problem will be solved... i guess my next stop is LG
Click to expand...
DSTv app works on LG, but streaming quality is CRAP ... not even close to the claimed 1080
 
LandyMan said:
DSTv app works on LG, but streaming quality is CRAP ... not even close to the claimed 1080
Click to expand...
Eish so there is no win situation when it comes to this devices.. the problem clearly lies with Multichoice to get their app in order
 
Last edited:
Paledi_Lebogang said:
View attachment 1398151
This is a message I got on my screen, what does this mean? Am I going to have to go buy a new Hisense TV?
Click to expand...

Nope, no need for a new TV, just get yourself an Android Google certified TV box which you can connect to your TV. Install the DSTV app on it, and you're good to go. Multichoice is starting to kill the DSTV app on certain Hisense TV's to force people to buy their new DSTV Streama box (which is also crappy in its own right).
 
That's the msg I'm getting when trying to play DStv now app even when I have logged off in all devices but it works well on phone & laptop,how do I fix?IMG_20221223_235833_461.jpg
 
Hello kindly help I bought a Hisense tv that's the msg I'm getting when trying to play DStv now app but it works well on my phone & laptop,how do I fix such?
 

Attachments

  • IMG_20221223_235833_461.jpg
    IMG_20221223_235833_461.jpg
    163.7 KB · Views: 15
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X