Install the previous version and app should work againDid you manage to get it fixed? Also experiencing same problem
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Install the previous version and app should work againDid you manage to get it fixed? Also experiencing same problem
And then last night everything (DSTV stream) worked flawlessly, without any interventionLast night the Android TV app (Ematic) was totally broken, could not watch anything, live or catchup. Cleared data/cache, tried lots of things.
Using the browser on a PC it worked fine. So it tells me it is not a server or slow connection issue but rather specific to the app
And then last night everything (DSTV stream) worked flawlessly, without any intervention![]()
Same here, on mibox, Kodi and Stream app.I'm getting a "Something went wrong, we are unable to play the video right now CDNAT 500" error on the TV and "We're sorry. DSTv is temporarily unavailable as something unexpected went wrong. Please check again in a few minutes time" on the laptop this morning. Am I the only one?
Yep sameI'm getting a "Something went wrong, we are unable to play the video right now CDNAT 500" error on the TV and "We're sorry. DSTv is temporarily unavailable as something unexpected went wrong. Please check again in a few minutes time" on the laptop this morning. Am I the only one?
Yes same here also still no live playback on pc - chrome and EdgeI'm getting a "Something went wrong, we are unable to play the video right now CDNAT 500" error on the TV and "We're sorry. DSTv is temporarily unavailable as something unexpected went wrong. Please check again in a few minutes time" on the laptop this morning. Am I the only one?
I'd have to pay for that...Satellite feed along with Explora decoder Catch Up options is better, only a couple of rain interruptions every few months otherwise no issues. Why struggle?
..unless you need to be mobile.
You say you fixed it by downloading an older version of the App.Until this last Wednesday I did not have any problems streaming DStv Stream to all my devices. I have 4 of them and are aware that I can only stream to one at a time.
One of the devices (A Lenovo tablet with Android 10) suddenly start to display the following message.
"We're sorry
Licence denied. Failed to find a policy for the requested security level SW_SECURE_DECODE"
I've spent hours chatting with Dstv, rebooting devices, clearing caches, uninstalling and reinstalling the App as well as making more space on the tablet but to no avail.
They first said that the tablet is not compatible (although it worked for 2 years until a few days ago) and then that add-ons might interfere with the Dstv app. (No add-ons on the tablet)
Does anyone know what the problem can be and how to fix it?
MinoscView attachment 1677019
On a Lenovo tablet that goes everywhere.You say you fixed it by downloading an older version of the App.
I'm assuming this is on the Home base device?
What is the science behind "uninstall and reinstall the app"?
Shomax gives the same BS feedback![]()