OK - Win7 64bit ain't the problem.
To recap - Everything has loaded correctly,he connects but no website will load?
On win xp the stick works fine.
It's not disconnecting & he has to reconnect?(leading to a power supply or signal problem)
His signal strength is ok?(leading to signal issue)
Disable firewall just to check that's not stopping anything.
Check the ECN setting just to confirm is not the issue.
Try another USB port - needs USB 2.0 - if laptop, swap sides that the stick is plugged into.
If using a USB extension cable,try it without it - Plug directly to USB on PC/Laptop.
New laptop maybe do win updates.
See if that gets him anywhere.
Bet the thing has norton on it
To recap - Everything has loaded correctly,he connects but no website will load?
On win xp the stick works fine.
It's not disconnecting & he has to reconnect?(leading to a power supply or signal problem)
His signal strength is ok?(leading to signal issue)
Disable firewall just to check that's not stopping anything.
Check the ECN setting just to confirm is not the issue.
Try another USB port - needs USB 2.0 - if laptop, swap sides that the stick is plugged into.
If using a USB extension cable,try it without it - Plug directly to USB on PC/Laptop.
New laptop maybe do win updates.
See if that gets him anywhere.
Bet the thing has norton on it
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